Product Manager

• Client: world-leading media conglomerate (sports channels)
• Work type: hybrid in Chiswick
• Duration: 8 months
• Pay rate: 292 GBP per day PAYE or equivalent in Umbrella (Inside IR35)

Who We Are

When we say, “the stuff dreams are made of,” we are not just referring to the world of wizards, dragons, and superheroes or even to the wonders of Planet Earth. Behind our company's vast portfolio of iconic content and beloved brands are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what is next…

From brilliant creatives to technology trailblazers across the globe, we offers career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Our company is the global leader in scripted and real-life entertainment, sports, and news. We serve passionate fans with content that inspires, informs, and entertains. We provide leadership across deeply loved and trusted brands. Available in 220 countries and territories and fifty languages, we reach viewers on all screens and services, from free-to-air and paid-TV channels to digital streaming services, to social and mobile-first content. Our company delivers over 8,000 hours of original programming each year.

About the Team

The company's Direct To Consumer (DTC) group is the global leader in providing innovative and immersive digital products and content for iconic brands. We are working at the crossroads of technology, entertainment, and everyday utility. As content creators across the digital ecosystem, we leverage our technology to create immersive viewing and interactive experiences. We tell engaging stories to millions of viewers across the Internet every day and bring new interactive experiences to life to entertain and improve the lives of our customers.

Position summary

As a Senior Product Manager in the Sports team you will be responsible for shaping the customer experience for millions of users who care passionately about what you do. You will play a leadership role in the Sports product team – leading on product discovery, roadmap definition and ensuring that your team – and teams that you work with deliver the right features for customers.

You will do this by working with customer insights, stakeholders, designers, and technology partners to determine value – for our customers and for our business. You will then crystallize that into tightly defined project artefacts that can be easily understood and refined by our engineering teams. Either by coaching, mentoring and leading product managers in your team – or taking direct responsibility yourself. In this role you will need to be able to roll your sleeves up and lead on the definition of project artefacts – as well as identify the right opportunities to empower junior members of the team. Where ambiguity exists, you will make the right calls and be biased towards action.

You will be as at home working with editorial, insight, marketing, customer service, legal and commercial teams – as you are with our partners in tech. And you will be a great communicator with all these audiences, able to achieve buy in for your ideas, whether by written or oral communication.

This role will report to the Product lead for two of our biggest Sports digital products and within that role you may be expected to work with software teams across web, apps, and Connected TV platforms. You will be expected to work autonomously across complex feature development, driving resolution and clarity for your tech partners – and leading your product team towards the same.

We are looking for a Senior product manager with leadership experience who demonstrates product expertise, advocates for the consumer, consistently collaborates with the stakeholders, and creates impact. The ideal candidate will be a fast-learning, enthusiastic and highly motivated product person with a passion for customer experience and sports.

Key Responsibilities

• Create high-quality product artefacts – JIRA tickets, confluence documents, design briefs, and acceptance criteria to define the product/ feature requirements clearly and concisely.
• Partner effectively with designers, developers, and delivery managers in an agile setup to deliver against the product strategy and roadmap
• Participate in daily agile ceremonies and work with developers and QA engineers to deliver bug-free features.
• Establish and drive ship cadence; build credibility by ensuring high quality, defect-free products
• Ensure timely delivery of high-quality product features and optimizations and use data to validate impact and demonstrate that you can achieve high-impact goals with your feature
• Deeply understand the consumer and the market to ship the product/feature that meets consumer needs and business goals. Proactively work with the data and insights team to identify optimization opportunities for the functional area. Able to conduct analysis to ensure the right features are built to achieve product and business goals
• Collaborate with editorial and ad sales stakeholders to create a prioritized backlog of value-driving features.
• Define product strategy and translate it into roadmaps based on customer needs and business goals; Set priorities and build shared understanding across teams
• Judiciously advocate for resources; equally judicious about releasing resources
• Influence peers and stakeholders as VOC
• Comfortably use a range of processes and mechanisms to ensure product meets customer needs
• Effective partner for Engineering, Design, and Business teams. They will trust your work and view you as an ally and advocate on their behalf.
• Create clear and concise business documents, project reports and PRFAQ’s that can be used as examples for your peers to aspire to.

Qualification and Experience

• Minimum 5+ years of product management experience working on a DTC - OTT platforms
• Experience working on mobile apps and websites.
• Knowledge, understanding and experience of Agile product development practices.
• Excellent written and oral communication with the ability to write for and present to non-digitally savvy audiences.
• Experience in end-to-end ownership and accountability of multiple features/functional areas
• Experience in managing and influencing multiple stakeholders.
• A passion for Sports and a good understanding of the media and sports industries.
• An initiative-taker with excellent problem-solving and execution mindset
• Desirable but not necessary: Hands-on experience with analytics and experimentation tools
• Desirable but not necessary: Experience in the media or sports industry