5 product portfolios. Long-term vision and strategy. Resolving complex challenges.
Product Manager
£45,000 - £49,000 (+ Benefits)
Reports to: Lead Product Manager
Department: Chief Operating Office
Contract: 12 month fixed-term contract
Hours: Full time 35 hours per week
Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office)
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is
not able to offer visa sponsorship.
Closing date: 26 May 2025 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact
[email protected] as soon as possible.
Recruitment process: Two competency-based interviews
Interview date: We will be shortlisting on a rolling basis, so please do not delay in applying.
How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.
As a Technology Product Manager, you will join our Fundraising & Trading portfolio, who deliver a range of change initiatives, products, and in-house solutions that have helped raise £597m towards Cancer Research UK's life-saving work.
In this role, you will take ownership of our in-house Online Payments platform, which processes approximately £60m annually in fundraising, events, and online donations. This platform operates within a complex, multi-system architecture, integrating with various platforms to support seamless transactions. You will play a pivotal part in advancing the Online Payments product, aligning business objectives, customer needs, and technology development. You will lead roadmapping and product transformation initiatives, ensuring the platform meets Cancer Research UK’s strategic goals while optimising efficiency, enhancing user experience, and reducing costs.
This is an exciting opportunity to oversee the full product lifecycle, collaborating closely with strategists, researchers, designers, technologists, and business teams to develop innovative solutions that shape the future impact of our online payments platform.
If you are an experienced Product Manager who has operated in a large, complex, multi-product organisation, we would love for you to join our mission.
What will I be doing?
- Defining and owning the vision and strategy for Cancer Research UK’s in-house Online Payments product by balancing business needs with real-world and user insight.
- Managing your products through their full lifecycle from inception through to growth, maturity, and decline.
- Ensuring data-driven user-centric decision-making is used to inform continuous product development and optimisations.
- Owning and prioritising your products’ roadmap and backlog based on problem spaces, market opportunities and technology trends.
- Agreeing on performance targets with stakeholders (including product leadership) and ensuring your products meet them.
- Building strong relationships with stakeholders to understand their strategic objectives and create alignment with your product vision, strategy, and roadmap.
- Understanding product cost and value whilst identifying opportunities to drive down cost and increase value.
- Embracing current legacy systems and processes. This will involve taking ownership of incumbent platforms and processes with a view to either migrating and replacing or taking out of service.
- Collaborating with Service Managers to ensure products have the necessary support process mechanisms in place to ensure a high-quality offering and adherence to SLAS, thus safeguarding the organisation from any product performance issues and risks.
- Supporting the definition and delivery of the wider Technology Portfolio and product vision.
- Supporting with online payments elements of Cancer Research UK’s CRM migration from Siebel to Salesforce.
What skills will I need?
- Experienced Product Manager with a background working in a large, complex, multi-product technology department and organisation.
- Experience with Fintech or revenue-generating products would be advantageous, but is not essential, meaning we welcome applicants without this experience.
- Proven expertise in managing products with complex architectures integrated with multiple systems and platforms.
- Significant experience in planning, producing, and delivering user-centric content and demonstrating a strong understanding of:
- Multivariate testing and optimization
- User experience and usability, including designing and carrying out qualitative research to identify customer needs
- Managing the trade-offs between short-term requirements and longer-term vision
- Product modelling and Minimum Viable Product Definition
- Product analytics and KPI definition
- Quality assurance
- Working knowledge of Agile and Lean ways of working.
- History of building strong stakeholder relationships with the ability to communicate with non-technical stakeholders.
- Either immediately available or on one month’s notice or less.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our careers web page.
Additional Information
For more information about working with us please visit our website or contact us at
[email protected].
For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact
[email protected] or
020 3469 8400 as soon as possible.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.