Product Manager

London, England, United Kingdom

12/12/2024

Location: London (hybrid working)

Length of Contract: 18 months FTC

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.

The Careers & Enterprise Company (CEC) is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

Role summary:

As a Product Manager at The Careers & Enterprise Company, you will be working on complex digital products that help to improve careers education nationally. Reporting to a Senior Product Manager, you will help shape the future development of our products, including those that are used to manage our network of Careers Hubs and those that are used directly by schools and other key audiences.

Central to this role will be delivering new product features and improvements to existing features, either leading small projects yourself or working as part of a team on larger features. This will involve researching and understanding user needs, designing creative solutions to complex problems and managing the development, testing and deployment of the product feature.

You will have a track record of collaboratively working within a multi-skilled team, and be used to working with external delivery teams, colleagues and stakeholders to ensure that we continue to deliver high-quality, cost-effective digital products that support The Careers & Enterprise Company’s mission to help young people to find their best next step.

In return for your commitment and enthusiasm, we offer a supportive, learning environment that will allow you to further develop as a Product Manager.

Key Responsibilities

• Work as part of a team to deliver significant new product features or feature improvements. 
• Lead the delivery of new product features or feature improvements, working directly with stakeholders to understand their requirements and with external suppliers to ensure effective delivery. 
• Work with colleagues in the Product Team to share knowledge and skills to continuously improve how we work internally, with external suppliers and with stakeholders.  
• Work closely with the Customer Management Team to ensure that support requests are managed effectively and that collaboration between teams is effective. 
• Work closely with the Customer Management Team to ensure that customer support requests are addressed efficiently and to gain knowledge about how our products are used to support future development.
  
  

Essential criteria:

• Able to work collaboratively in a cross-functional team
• An effective communicator
• Able to keep delivery on track and to escalate when necessary
• Organised with the ability to manage your time when you have competing priorities
• Good digital and technical understanding, and a desire to learn and build on this knowledge
• Curiosity about user needs
• An ability to turn user and stakeholder needs into innovative solutions
• A trusted and dependable team member, with a can-do approach, happy to step forward and take responsibility
  
  

TO APPLY: Please complete the application form including your cover letter and upload a copy of your most recent CV removing any personal details (ie) name, DOB, address.

Closing date: 6th January 2025 (Midnight)

• PLEASE NOTE THAT WE RESERVE THE RIGHT TO CLOSE THIS ADVERT EARLY SHOULD WE RECEIVE SUITABLE APPLICATIONS*
  
  

Equity, Diversity and Inclusion  

At the Careers and Enterprise Company (CEC) we are committed to fostering a culture of belonging. We know that engagement at work relies on feeling included and valued. Inclusion is both a choice and a practice, for us as an organisation and for individuals within our team. We aim to drive inclusion through every aspect of our work and we understand that diverse teams are essential for innovative careers education and are central to our mission and impact. CEC values the visible and invisible qualities that makes each member of our team who they are. We are a disability confident employer and if you need any help or support through the application process, please contact hr@careersandenterprise.co.uk