Product Manager

The Digital Data and Technology (DDaT) profession enable the Home Office to keep the UK safe and secure. They do this by designing, building, and running the services that help people apply for visas or passports, support policing and counter-terrorism operations, and protect the UK’s borders. We are currently recruiting Product Managers for two distinct portfolios: Data Services & Analytics and Police and Public Protection Technology.

Data Services & Analytics (DSA) is among the most advanced data analytics centres in Government. At the heart of the Home Office’s data transformation, DSA delivers strategic value through innovative data insight services. It leads in applying analytics to real Government challenges, helping the department achieve its mission. In this role, you’ll manage business-critical products used daily across the Home Office. Success relies on leveraging cutting-edge technologies to build secure, resilient, and user-focused solutions. DSA’s work ensures the department remains responsive to evolving needs, driving efficiency and informed decision-making through data.

The Police and Public Protection Technology Portfolio (PPPT), part of the Home Office’s Digital Data and Technology (DDaT), delivers digital solutions for policing and public protection. Serving all UK police forces and over 20 law enforcement agencies, PPPT designs, builds, and supports major transformation programmes like NLEDP and HOB. It also maintains critical systems such as the Police National Computer (PNC) and Police National Database (PND), and leads infrastructure upgrades like LECN and LECP. Within PPPT, the National Communications Data Service (NCDS) ensures communications data is accessible and operationally valuable amid ongoing technical and business change.

A Product Manager will use their knowledge of user needs and business goals to frame and solve problems and set priorities for delivery teams. You will be responsible for the overall vision and quality of the product being delivered (sometimes in conjunction with a Senior or Lead Product Manager).

What You’ll do:

• Forming the vision for the product and engage teams and stakeholders in the development of that vision over time.
• Producing roadmaps, release plans and lifecycle plans for the delivery and maintenance of the product from its inception right through to its retirement.
• Taking a product through its lifecycle (e.g. discovery, alpha, beta, live) including service assessments.
• Representing users throughout the delivery process and using their feedback to inform continuous improvement.
• Prioritising the work that needs to be done by the software development team by creating and maintaining a product backlog which balances immediate user needs with the long-term investment in development and overall business benefits.
• Providing final sign off on any completed functional development prior to deployment of code to the production environment.
• Using product or service usage data to devise new ideas for functionality or new ways of working with a continuous improvement mindset.

Essential Skills

• Working in the delivery of technology or digital based projects.
• Decision-making skills, with an ability to digest information from a multitude of sources and use that to develop a prioritized plan of action.
• Strategic thinking skills with the ability to focus on outcomes rather than solutions and the ability to translate a vision into deliverable goals.
• Communicating using a variety of methods (written reports, verbal feedback, presentations etc.), applying the appropriate method to each scenario/audience, which at this level, will usually be on a one-to-one basis.
• Promoting the needs of the team, and of the product; understanding how these will vary depending on the different phases of a product lifecycle.

Why join us:

At the Home Office, your work has real-world impact, shaping the safety and security of millions. We offer:

• Meaningful Work: Contribute to critical national security and public service initiatives.
• Career Growth: Benefit from tailored development frameworks and professional communities.
• Flexible Working: Balance your professional and personal life with hybrid work options.
• Diversity and Inclusion: Join a workplace where your unique background and talents are celebrated.

Benefits include:

• Exceptional pension: Employer contribution of 28.97%.
• Generous leave: 25 days annual leave (rising to 30 with service), 8 public holidays, and 1 day for the King’s Birthday.
• Flexible working: Options include full-time, part-time, compressed hours, job sharing, and a hybrid model (minimum 60%on-site).
• Learning and development: Access to training, technical accreditations, and funded qualifications (subject to approval).
• Recognition and inclusion: A culture that champions diversity, enhanced parental leave schemes, annual bonuses, and recognition awards.

Additional Information: This role requires SC clearance. To meet national security vetting requirements, you must typically have been resident in the UK for at least five years. Unfortunately, we cannot sponsor visas.