Product Manager - SXP Onboarding

Newcastle Upon Tyne, England, United Kingdom

12/21/2024

Job Description

Sage is on a mission to knock down barriers so everyone can thrive. We take responsibility to enhance the competitiveness of Small and Mid-Sized Businesses (SMBs) so that they can contribute to more sustainable and inclusive growth. Because when barriers come down, people thrive. For customers, we create experiences with human insight and ingenuity, empowering businesses to thrive. For colleagues, we are committed to people, driven by innovation, and energized to make a difference.

The Sage Experience Platform (SXP) Onboarding Product Manager will focus on onboarding products and regions to the Sage Experience Platform to unlock the Suite Experience for customers of strategic products and geographies.

You’ll drive rapid onboarding through a systematic factory approach, continuously improving processes, training, and tools. Through leading end-to-end platform integrations from discovery to launch, you’ll enhance revenue, operational efficiency, and successful regional implementation with a focus on optimal timing, quality, and cost.

*** Please note that this role is hybrid and requires working three days a week from our Newcastle office. ***

• Lead SXP integrations and capability adoptions managed by the SXP onboarding team.
• Identify, prioritize, and drive the backlog of continuous improvements for SXP onboarding processes and tools.
• Define and communicate product requirements and rationale, build strong relationships with all stakeholders in particular, product management across business units, product engineering, experience design, product marketing, customer hubs, finance, FP&A, country commercial leads, executives
• Play an active part in product governance on a weekly / monthly / quarterly basis. This is a crucial part of the role which ensures that the program of work associated with the product(s) is executed to achieve KPIs set for the product: P&L, NPS, growth by region and by channel etc.
• Drive business growth utilising ROI, revenue, and NPS feedback while being technical enough to specify and work with engineering to build the product.
• Serve as the voice and advocate of the mission, offering detailed product knowledge and maintaining close collaboration with in-country experts and stakeholders.
• Create, maintain and communicate product roadmaps monthly; perform and document change management in lock step with process.
• Adopt rigor in all activity including use of tools, processes and methodologies such as Aha, JIRA, Agile.
  
  
  
  
  
  
  
  

Requirements

• Possess a solid background as a Product Manager with knowledge of Accounting, HR, and Payroll domains, along with experience in software or SaaS/Cloud companies.
• Experience working in cross-functional teams with a strong focus on continuous improvement.
• Execute effectively in a fast-paced, highly iterative environment while leveraging agile and lean product management principles.
• Passion for technology including Cloud, Social, Mobile and Analytics in B2B and B2C.
• Proven ability to collaborate effectively with internal and external stakeholders, including executives, peers, customers, and partners.