Product Operations Intern

Equiwatt is transforming how homes and energy companies collaborate to reduce energy usage during peak times – and the benefits go both ways. We’re committed to creating a cleaner world where energy is accessible to all while making it simple for UK households to cut down on energy use from the comfort of their sofas. In return, we reward our users with vouchers and gifts, while they reduce their environmental impact.

As equiwatt’s community grows, so does our impact: the more households join, the bigger the rewards we can offer, and the more powerful our collective environmental footprint reduction. We are driving towards the ultimate goal of a connected home, where householders opt into our solutions and allow equiwatt to automate the shifting of consumption from peak to off-peak times through the use of our PowerResponse virtual power plant platform.

We are a passionate team dedicated to tackling climate change through sustainability and innovation. If you’re driven by the desire to create a meaningful impact on the environment while advancing your professional growth, we’d love to hear from you.

Responsibilities

As Equiwatt’s Product Operations Intern, you’ll be a proactive, organized multitasker passionate about climate change and operational efficiency. You’ll champion customer support, drive engagement, and work with our team to achieve our Virtual Power Plant and user acquisition goals.

As part of a growing tech startup, you’ll have the chance to learn from industry experts, develop new skills, and gain hands-on experience in a fast-paced environment.

At equiwatt, you’ll have the opportunity to wear many hats, but your core responsibilities will include:

Product Operations:

● Provide product support across various areas, including customer care, user query resolution, and product administration.

● Assist with essential administrative tasks such as reporting, user verifications, and maintaining product records.

● Execute flexible event operations to ensure smooth and effective energy savings for users.

Energy Management & Flexibility Contracts:

● Support in energy management activities and monitoring of flexibility energy contracts, including settlement and user flex data tracking.

● Understand or develop knowledge of UK energy markets to support energy-saving initiatives.

Business Growth & Market Intelligence:

● Conduct in-depth research to identify new growth areas and partnership opportunities.

● Collaborate with the team to analyze market trends, monitor competitors, and provide insights that shape our strategy.

● Contribute to responses for industry calls and award recognitions.

● Manage contracts register for new and ongoing RFI, RFP and energy trading bids, supporting strategic decision-making.

● Supporting the management of our CRM and business development pipeline and dashboards.

Qualifications

● Knowledge or interest in data analytics and energy markets (preferred, not essential).

● Strong organizational, communication, and multitasking abilities.

● Ability to work both independently and as part of a team.

● A proactive approach with a passion for sustainability and technology.

● Experience with data management tools or an eagerness to learn.

Attributes

● Positive, can-do attitude.

● Ability to anticipate needs and proactively take ownership and initiatives.

● Passion for sustainability and interest in the energy industry.

● Experience or interest in the energy industry is a plus.

Benefits

● £23,308 and benefits package including employer pension.

● Opportunity for career growth in a supportive, fast-paced environment.

● Direct involvement in impactful projects and access to mentorship from industry experts.

Note : We cannot offer sponsorship for this role.

Our Culture

Equiwatt is a diverse and friendly team that supports each other to achieve our goals. We balance fun with focus, making time to celebrate successes along the way. While we might not have a ping pong table, we are dedicated to creating a workplace that’s enjoyable and fulfilling.

Why Join Us?

● Mission-Driven Impact: Contribute to meaningful change in the energy sector and make an immediate impact on climate action.

● Growth Opportunities: As a technology startup, you’ll gain hands-on experience, mentorship from industry leaders, and opportunities to build new skills.

● Cutting-Edge Technology: Work with cloud, AI, and IoT technologies as we pioneer residential demand-side response.

More About Equiwatt

The UK energy market has limited engagement opportunities with households, but Equiwatt is changing that by making it easy and free for UK residents to reduce peak-time energy usage. Our platform connects with smart home

technology, automatically powering down high-energy devices at the most expensive, polluting times. This benefits energy providers and consumers while helping reduce carbon output.

As a pioneering tech startup, Equiwatt offers exciting opportunities to make a difference in the clean energy space and create a more sustainable future for all. Join us and be part of a high-impact, fast-growing movement toward

accessible, affordable clean energy.

Please send your CV and cover letter to: sudhanshu@equiwatt.com/ragav@equiwatt.com