Product Owner

Role Title: Product Owner

Department: Business Agility

Team: Agile

Location: London

Type: Permanent

About the Role:

Member of the Agile team, representing the voice of the customer and the organization through the delivery of business value. Works closely with business, technology, agency and broker stakeholders, with support as needed from a more senior Product Owner to define and prioritize features and stories, ensuring alignment with customer needs and organizational goals. Understands customers` problems in detail and ensures that the

squad/team is working on the most valuable work.

The Product Owner is the team member always communicating with stakeholders to ensure an aligned understanding of how the squad/team can provide the highest value to the customer through the lens of the product. Collaborates with squads/teams, technologies and architects in their portfolio to develop a deep understanding of the technologies and systems they support.

Key Responsibilities:

• Contributes to the creation of product vision and alignment with strategic priorities with stakeholders. Communicates the product and portfolio vision to their squad/team and other squads/teams outside their portfolio/functional area.

• With the squad/team, contributes towards achieving assigned product KPIs. Manages product(s) with a low-medium degree of strategy, scope, and complexity.

• Owns and maintains the product backlog and is accountable for its contents, prioritization, and acceptance criteria. Accountable for clear, actionable user stories.

• Sets priorities and actively participates in squad/team quarterly planning. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities.

• Participates in squad/team demos, retrospectives, and all other ceremonies.

• Works daily with the Agile working group clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy. Contributes to aligning development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution.

• Monitors and maintains the product health, supporting long-term product viability and efficiency, and balancing long and short term and costs with desired outcomes.

• Analyzes feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product.

• Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly. Negotiates with immediate squads/teams to ensure priorities are aligned in a portfolio. Collaboratively builds the squad/team product roadmap based on strategy and ongoing input from stakeholders. Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.) based on the squad/team-determined capacity.

• Contributes in customer-driven design and usability testing. Ensures a well-positioned product through market & industry analysis.

Skills and Experience:

• Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities, etc.)

• Direct experience with agile teams as well as experience in business, technology or consulting.

• Able to depict complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change.

• Able to make difficult and quick decisions daily.

• Problem solver with ability to lead the team to push the solutions and progress.

• Experience in the insurance industry preferred.

• Knowledge of relevant products and portfolio preferred. Experimental mindset to drive innovation amongst uncertainty.

About Liberty Specialty Markets (LSM)

Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets.

Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through:

• Offering a vibrant and inclusive environment and committing to their career development.

• Promoting diversity, equity and inclusion (DEI). Our Inclusion Matters framework and employee-led networks strengthen the diversity of our workforce and our inclusive environment.

• Reinforcing that collaborating together to share our unique perspectives help us make better decisions, deliver innovative solutions and pursue our ambitious goals.

• A supportive culture, which includes promoting a healthy work-life balance and working flexibly.

For more information, please follow the links below:

https://www.libertyspecialtymarkets.com/gb-en/careers/working-for-us

https://www.libertyspecialtymarkets.com/gb-en/careers/diversity-inclusion-wellbeing/diversity-and-inclusion