Product Owner / Business Analyst - Insurance

Product Owner / Agile Business Analyst – Insurance

London – Hybrid

Permanent – Excellent Salary

Looking for a Product Owner / Agile Business Analyst with 5-10 years of experience across a blend of both business and technical skills, together with a thorough understanding of Lloyd’s market underwriting processes. You will play a pivotal role in ensuring their Workbench and other Products deliver maximum business value.

The Role - Purpose

The Product Owner’s initial remit will be focused around the Workbench application, although the remit is expected to widen is scope for this to become wider as the Systems Landscape matures.

The Product Owner will ensure that the application meets the objective of providing an integrated, flexible and scalable environment to support the work of the Underwriting teams, and then subsequently of other business functions.

Key interfaces

• Working closely with the Underwriting – and other functional – user teams.
• Collaboration with team whilst the programme remains on-going – Project/Programme Manager and multiple Business Analysts
• Primary point of day-to-day contact with the external vendor and implementation teams.

Key Responsibilities

• Serve as the internal expert and primary point of contact for all product-related system inquiries.
• Working with Underwriting stakeholders to capture, document and challenge functional and technical requirements, ensuring that the application supports emerging TOM requirements.
• Understanding and co-ordinating enhancement priorities across the underwriting teams.
• Supporting users by assessing cause of any functional issues arising, determining remediation options and scheduling bug fix releases with platform support team.
• Managing the relationship with the platform vendor, aligning with their development roadmap to ensure that the business takes full value from the application’s on-going evolution.
• Regular engagement with the third-party vendor teams responsible for the Product development.
• Regular engagement with the vendor teams responsible for the other applications integrated with Product.
• Assisting functional team users in testing and then adopting the application.
• Form plan for adopting the Vendor roadmap, ensuring seamless integration and business benefit.
• Define and track KPIs for product usage/performance, monitoring effectiveness and identifying areas for improvement.
• Manage permissions and access to the Product, ensuring appropriate security controls.
• Champion the adoption of each Product and its associated tools across the business.
• Run regular Product Working Groups to engage stakeholders and drive alignment.

If you match the above Job description please reach out asap.