Product Quality Analyst III

Level: 4

Salary band: £65,000 - £70,000

Bonus: 8% performance-based, discretionary

Location: On site at our London HQ

At Automata, we're on a mission to transform how scientists work by making automation accessible to every lab in the world. We believe that by giving labs the power to automate, we can unlock discoveries that will shape the future of life sciences—from diagnostics and drug discovery to synthetic biology.

But we’re more than just a company disrupting the industry—we're a team of innovators, problem-solvers, and creators passionate about empowering scientists. Our LINQ platform combines hardware and software to streamline workflows, making lab automation fast, flexible, and affordable. This means our customers can focus on groundbreaking research, while we take care of the rest.

Why Work at Automata?

• Impact: Your work will directly contribute to advancements in science and medicine, supporting labs around the globe as they push boundaries in research and innovation.
• Innovation: You’ll be part of a team solving complex problems (seriously, no one else has figured out how to do this yet), using cutting-edge technology (we have robots).
• Growth: We invest in our people. Whether through hands-on experience, professional development, or collaborative projects, you’ll grow both professionally and personally.
• Community: Join a diverse, passionate team that values collaboration (golf on a Thursday, Soccer once a month, movie nights whenever we fancy it).

From leading NHS trusts to pioneering biotech firms, we are the trusted automation partner for some of the world’s most advanced scientific institutions. And now, we’re looking for a Product Quality Analyst II to ensure that every product we release exceeds expectations, delivers frictionless user experiences, and sets new benchmarks for quality.

Why This Role is a Game-Changer

🔬 Quality is Everything—And You’ll Be at the Center of It

Automation in life sciences is only as effective as the reliability, precision, and usability of the systems behind it. In this role, you will be a guardian of product quality—running real-world, end-to-end tests that guarantee seamless integrations, superior user experiences, and rock-solid performance.

🛠️ Blend Science, Automation, and Engineering and UX

This is more than a traditional QA role—you will be working across hardware, software, and automation systems, ensuring that our integrated platform delivers flawless user experience and meets real-world performance expectations in some of the most demanding lab environments.

🚀 Directly Impact Scientific Breakthroughs

The quality of our product directly affects the pace of scientific progress. By designing, maintaining, and refining our testing strategies, validation processes, and quality frameworks, you will be instrumental in accelerating automation adoption across the life sciences industry.

Your Mission: To Break Everything!

Your job is to identify and eliminate product issues, reduce risk, and ensure excellence in every software and hardware release, working cross-functionally with Product, Engineering, and Design teams to build a world-class testing infrastructure.

Your Core Responsibilities

✅ 30% – End-to-End Product Testing

• Build, maintain, and execute a comprehensive suite of real-world tests that validate our product’s performance.
• Ensure test coverage across current functionality and new product developments, ensuring every release is robust, stable, and seamless.

🔄 20% – Continuous Improvement & Process Optimization

• Drive the streamlining of team process and WoW
• Define and refine testing methodologies to streamline QA processes within Product, Engineering, and Design (PED).
• Eliminate inefficiencies, introduce automated workflows, and ensure we are always ahead of potential risks.

⚙️ 20% – Tooling & Automation for Quality Excellence

• Design and develop internal tooling that improves quality assurance, reduces manual overhead, and accelerates test cycles.
• Integrate advanced automation frameworks to enhance testing accuracy and speed.

🔬 20% – Hardware & Lab Workcell Maintenance + Internal Initiative Delivery

• Define, maintain, and evolve physical test workcells to reflect the latest product updates and real-world lab environments.
• Ensure hardware availability, functionality, and performance within Automata’s QA ecosystem.

📊 10% – Test Reporting & Insights

• Analyse and communicate test results, offering data-driven recommendations for improvements.
• Identify patterns, potential failure points, and opportunities for optimisation.

What We’re Looking For

• Experience leading end to end product QA Teams – You have lead a team, small or large, ensuring exceptional testing rigour is followed and leading pro-active team and process improvement initiatives.
• Expertise in life sciences instrumentation and automation—you understand how labs work and what they expect from automation.
• Experience in quality assurance (QA) within software or hardware environments—you know how to design and execute effective tests.
• A keen eye for UX & Design principles—you don’t just test functionality, you test usability, accessibility, and seamless interactions.
• A structured, analytical mindset—you thrive on solving complex problems with data-driven approaches.
• Strong communication skills – ability to radiate information to the right teams in a timely manner.

Bonus Points for:

✨ Software development experience (Drivers, Data Evaluators, JSON workflows, LINQ API/SDK).

✨ Experience working with TestRail or similar test management tools.

✨ Passion for automated testing frameworks—especially in the context of life sciences automation.

Why Automata?

💡 Be a key driver of innovation in a company at the forefront of lab automation.

🚀 Work with cutting-edge robotics, software, and AI in an industry that is reshaping the future of science.

📈 Join a high-growth company that invests in your career development and provides opportunities to lead, learn, and innovate.

🌍 Make a tangible impact—your work will enable scientists worldwide to accelerate research, improve healthcare, and push the boundaries of discovery.

Are You Ready to Shape the Future of Life Sciences Automation?

If you’re excited about building next-level testing strategies, improving automation reliability, and ensuring quality at scale, we’d love to hear from you. Apply today and be part of something transformational. 🚀

We are an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Discrimination of any kind based on race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status is strictly prohibited.