Professional Indemnity Claims Adjuster

London, England, United Kingdom

12/12/2024

Job Description

Job Purpose:

To provide support in the adjustment, management and administration of claims for Syndicate 1414/5325 and Ascot Bermuda as well as other Ascot Group entities where required.

Detailed Duties

Adjusting

• Handling of complex claims as defined in the Claims Guidelines within authority.
• Dealing with referrals from Velonetic on claims within authority
• Liaison with Underwriters and updating them on claims developments and prepare and deliver the monthly class of business claims report.
• Liaison with Outwards reinsurance team so that they are aware of developments on significant claims that may impact our reinsurances.
• Build and maintain Ascot’s profile with claims brokers and key external experts.
• Implement overall claims handling strategy as instructed by the Line Manager/Head of Non-Marine Claims
  
  

Administration

• Preparing and/or reviewing initial set up of claim entries and keeping up to date the Claims Management system entries for complex claims.
• Diary management of complex claims.
• Liaison with Velonetic and other insurers regarding complex claim CLASS entries.
• Reviewing daily SCM and highlighting those claims which need further review.
• Liaising with underwriters, brokers and loss adjusters to update reserves and obtain reports.
• Support on major losses (including attending claims meetings) and liaising with Velonetic and other underwriters.
• Assist in the preparation of regular claims reports – ownership of significant claims reports used to inform senior management and underwriters of large loss developments.
• Liaising with the RI team to provide loss information to reinsurers.
• Assist with the ad hoc claims projects to improve Ascot’s claims management.
• Support in catastrophe management in preparing reports and investigating exposure on accounts deemed to be impacted.
• Assist with expert management – including liaising with experts to ensure Terms of Engagement are up to date and contact details are current.
• Provide assistance to the claims team in the preparation and analysis of MI.
• Assist the Chief Claims Officer in monitoring the performance of the claims management outsource service provider.
• Assist with and sometime lead claims related projects.