Professional Indemnity Team Leader

The role

As the Professional Indemnity Team Leader, you will be at the heart of our Client Protection department, guiding and supporting the Professional Indemnity Insurance (PII) Team. Your role will involve providing expert technical advice on indemnity rules, managing the quarterly information exchange with qualifying insurers, and ensuring data accuracy. You will conduct Quality Assurance reviews, manage resources, and develop the team's skills and knowledge. Your responsibilities will include gathering and analyzing evidence, liaising with solicitors, insurers, the general public, and other departments, and making informed decisions on the validity of claims. Additionally, you will draft clear and concise responses, track firms' insurance renewals, stay updated on indemnity insurance rules, and produce insightful reports for senior management.

What is in it for you

This role offers a unique opportunity to lead a dedicated team within the Client Protection department, enhancing your leadership and technical skills. You will:

• Play a crucial role in ensuring the accuracy and quality of professional indemnity processes, contributing to the organization's overall success.
• Work in a dynamic and supportive environment where you can make impactful decisions and develop professionally
• Gain great opportunities to deal with a variety of stakeholders, enhancing your communication and relationship-building skills
• Be valued for your proactive approach and ability to manage projects to strict deadlines.
• Have the chance to influence and improve team performance and service levels.

What we are looking for

• Excellent knowledge of professional indemnity rules and their application and interpretation
• Experience of managing a team of caseworkers
• Experience of managing projects to strict deadlines
• Resilient and able to work in a constantly changing environment
• Pro-active and makes decisions
• Excellent organising, planning and prioritisation skills

Useful and additional information

There is a full role profile attached to the bottom of this advert on our website.

If you have any questions that aren't in this advert or on our website, please contact us via:

This is a hybrid role and will be based in our Birmingham or London office 1 to 2 days a week, and from home the rest of the week.

To apply

Please click 'apply' to complete the online application form and upload a CV and cover letter, addressing how you meet the requirements outlined in this advert and the attached role profile.

To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages.

Closing date for applications is 28 April 2025 at 09:00.