Professional Services Consultant (Northern England)

Location: Home-based within the North of England (with travel to clients and remote training)

Company: Landmark Systems Ltd

Reporting to: Head of Professional Services

About the Role

Are you an experienced accounting or bookkeeping professional who enjoys helping others, solving problems, and working with software? Join Landmark Systems Ltd as a Professional Services Consultant, where you’ll deliver expert training and support to agricultural and estate clients, helping them make the most of our market-leading software.

You'll be part of a collaborative team, working remotely and on-site, helping clients from initial setup through to full software adoption. We’re looking for confident communicators with great problem-solving skills who can adapt quickly and deliver excellent customer service.

Key Responsibilities

• Training Delivery: Deliver 1:1 or small group training (on-site and remotely) to new and existing clients on our KEYPrime software solutions.
• Client Implementation: Guide new clients through the full delivery lifecycle, from configuration to go-live, using our structured implementation methodology.
• Year-End Support: Assist clients with data preparation for accountants at Year End, both remotely and in person.
• Customer Consultancy: Provide tailored advice, identify client needs, and help embed our software into their business processes.
• Post-Training Support: Work with our Support team to resolve customer issues using remote access tools.
• Webinars & Group Courses: Deliver or assist with webinars and larger-scale training events.
• Feedback Integration: Share customer insights with internal teams to improve our software and services.
• Team Collaboration: Be a self-starter who thrives both independently and as part of the Professional Services team.

Must-Have Skills & Experience

• Accounting/Bookkeeping Knowledge: AAT Level 3 or equivalent (minimum); strong knowledge of accounts to Trial Balance.
• Tech Confidence: Proficient with Excel; general IT literacy and ability to learn new systems quickly.
• Communication Skills: Clear, confident, and empathetic communication with clients across all levels.
• Self-Management: Capable of working from home, managing your own diary, and prioritising effectively.
• Driving Licence: Full UK driving licence; willingness to travel (mileage reimbursed).
• Customer Focus: A cheerful, proactive attitude with a commitment to providing high-quality support.

Desirable Skills

• Knowledge of the agricultural or estate business sectors.
• Experience with KEYPrime Accounts/Property or similar software.
• Background in software implementation or similar consulting roles.

What We Offer

• Competitive salary with performance-based bonuses.
• Maternity/paternity leave, sick pay and pension scheme.
• Office closure between Christmas and New Year.
• Birthday holiday.
• Early finish throughout July & August.
• Career development opportunities and internal progression support.
• Company events and social activities.

Apply Now

If it sounds like this role could be a perfect fit, we’d love to hear from you.