Professional Support Training Coordinator

London, England, United Kingdom

4/4/2025

Firm Summary

White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.

With lawyers operating from more than 40 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world’s key financial markets and our strengths in handling complex cross-border work.

It’s not just about our global network of offices; it’s the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It’s one of the reasons we attract and retain cross-border work. And why we attract a diverse group of people.

Our lawyers are globally minded, enterprising, collaborative and committed to excellence. Diversity is a core value of our Firm and it has been recognised with numerous awards and top rankings around the world. Our people represent 90 nationalities and speak 80 languages.

Our Practice Solutions Team



Our global Practice Solutions team keeps White & Case at the forefront of today’s changing legal landscape. We help lawyers practice smarter as they deliver world-class client service. Our work ranges from helping the Firm leverage the latest legal, client and market knowledge to providing front-line support for legal teams in their client work.

The Practice Solutions function is under the leadership of the Chief Innovation Officer and comprises four teams: Professional Support, Research & Market Intelligence, Practice Technology, and Business Intelligence. Our professionals use information management, research, and training solutions to help our lawyers work efficiently and collaboratively for the benefit of our clients.

Position Summary

An essential central resource within the Firm's London Office, complementing the work of one other training coordinator in London. Responsible for overseeing and managing the logistical and administrative components of legal training and development initiatives as well as broader central projects tied to the innovation and Firm strategy (such as generative AI training). The role will be steered by the Professional Support Lawyers (PSLs) with a principal focus on ensuring the efficient organisation and execution of internal legal training sessions. This role will help to ensure continuity and enable the team to deliver high-quality training experiences especially with the growing London PSL team and London become a hub for legal training for English qualified lawyer across our network.

Duties And Accountabilities1

General Training Administration:

• Prepare and submit course templates for each session to the relevant Learning & Development teams.
• Handle both live and virtual event setups, including invitations, room bookings, and equipment coordination.
• Communicate timely session reminders, gather presentation slides from speakers, circulate session materials to attendees and liaise with relevant teams for session logistics.
• Ensure remote access, recording functionalities, attendance registers and post-session requirements like attendance logging.
• Ensure sessions are recorded as mandated, following up to retrieve recordings, checking and subsequently post as required.
• Manage any necessary changes including rescheduling and communicating accordingly.
• Oversee specific sessions such as workshops, ensuring the effective preparation of materials and provision and usage of breakout rooms.
• Manage the submission and processing of CLE/CPD hours, conducting diligent follow-ups to ensure all hours are recorded appropriately.
• Upload session materials to the Firm’s knowledge collection.
  
  

Trainee And Newly Qualified (NQ) Induction Administration

• Coordinate the induction programmes, liaising with prospective speakers and providing them with requisite materials.
• Manage invitations, room bookings, and day-of-session setups for trainees/NQs, speakers, and other participants.
• Compile and distribute training materials, such as the trainee photobook and session slides. Address any necessary changes promptly and ensure seamless communication to all involved parties.
• Supervise both soft skills and specialist legal sessions for NQs, replicating best practices from trainee inductions.
  
  

Know-How Meetings And Special Project Administration

• Identify and implement process improvements, ensuring the successful roll out of any new systems or methods of working.
• Support any global knowledge initiatives or cross-office collaboration, particularly in relation to innovation and generative artificial intelligence.
• Perform routine administrative duties including organising invitations, booking rooms, and maintaining the Firm’s knowledge collection.
• Support both the central Knowledge and client training database project teams, ensuring relevant training dashboards and platforms are up to date.
• Participate in regular meetings of the Professional Support function and affiliated teams to facilitate the sharing of best practice and knowledge.
  
  

Essential Job Requirements

• Previous experience in training administration or a related field.
• High professional standards with keen attention to detail.
• Strong administrative skills required.
• Exceptional organisational, communication, and interpersonal skills.
• Self-motivated and flexible with the ability to work individually and collaboratively.
• Proficiency in IT tools, especially MS Office, and ideally experience with a Learning
• Management System and iManage (or similar document management systems).
• A working understanding of law firms.
  
  

Qualifications

• Preferred experience in knowledge, legal training, or learning and development within law firms or professional services.
• Legal qualifications (LPC/SQE or law degree) are advantageous but not essential.
• Open to candidates of varying experience, with an emphasis on adaptability and commitment to the role.
  
  

Location

• This role is based in London
  
  

The above is a general description of the essential duties associated with this position and does not represent an exhaustive or

comprehensive list of all duties.