Program Manager

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Role: Programme Manager/Project Manager

Job Type: Permanent

Location: Belfast, Northern Ireland

Number of hours: 40 hours per week – full time

Are you looking to expand your skills in Program Management?

We have an exciting opportunity for you – Programme Manager/Project Manager

Careers at TCS: It means more

TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.

• Build strong relationships with a diverse range of stakeholders.
• Gain access to endless learning opportunities.
• Work closely with the range of teams within the business to bring products to life.

The Role

As a Programme Manager/Project Manager you will be leading large transformation as well as mission critical projects and programs in the public sector business. You would be expected to set up new client relations and act as account opener for strategic logos. You will also contribute to the delivery lead revenue and sales growth of the clients’ Public Sector business.

Your responsibilities:

• Shaping and delivering large complex programs from inception to Go-Live, Hypercare, or Transition.
• Provide client advisory services for digital transformation.
• Drive clients’ business growth through identifying program change opportunities.
• Support the account director on sales strategy.
• Manage complex set of stakeholders at multiple levels including CXO’s, policy makers, and business owners.
• Lead and manage Agile and Waterfall delivery.
• Tracking and reporting on progress against the plan, including managing exceptions and escalations.
• Managing suppliers and sub-contractors.
• Building and maintaining excellent working relationships with key partners, product vendors and 3rd party providers.
• Assessing and managing the risk profile of the program mitigation plans, including creating and maintaining registers.
• Provide reports to Program Operational Boards and Senior or Executive level Steering Committees.
• Manage sprint delivery teams (Product Manager, Delivery Manager, Scrum Master, Architects, User Researchers, UX Designers, Software Developers, or Testers).
• Actively contribute to business development, pre-sales, bid response, proposal response creation, client presentation, and commercial activities.
• Exposure to full spectrum of services including Cloud, Infrastructure, Service Desk, End User Services, Service Delivery, Operations management, Testing, ERP, or Shared Services.

Your Profile

Essential skills/knowledge/experience:

• Ability to present clients’ solutions and business models to technical and non-technical audience during sales stage and delivery phase.
• Previous experience with UK Government Digital Services (GDS) and Digital, Data and Technology (DDaT) Strategy.
• Proficiency in digital technologies (Cloud, RPA, AI/ML, BI, Data/Analytics, Cognitive Chat solutions, Process mining, BPM).
• Strong interpersonal skills.
• Previous working experience with large program management.
• Hands on experience in rolling out end-to-end transformation initiatives.
• Exposure to multiple delivery models including Agile, or Waterfall.
• Strong understanding of project and program structure, standards, gateways, process adherence, and accurate and detailed planning.
• Ability to transition new or on-going services (Application Development, Support, or Infrastructure) into service transition of large programs to BAU.
• Experience in Change Management, Risk Management, Financial Management, Pricing, Commercial, Contracts.
• In depth knowledge and work experience in Service Delivery operations.
• Previous experience of working in DevOps Environment.

Desirable skills/knowledge/experience:

• Experience with the UK Public Sector bid process, Supplier Qualification or RFP process and proposal response creation.

Rewards & Benefits

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.

We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon.

Diversity, Inclusion and Wellbeing

Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.

We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.

As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at [email protected] if you would like to opt in.

If you are an applicant who needs any adjustments to the application process or interview, please contact us at [email protected] with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Beware of Fraudulent offers

This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to [email protected] to report any fraudulent activity.

Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.

Join us and do more of what matters. Apply online now.