Project Communications Officer (External) - BBUK14169
Company
Location
Grays, England, United Kingdom
Posted At
6/25/2025
Advertise with us by contacting: [email protected]
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Description
About The Role
Balfour Beatty are currently looking for a Project Communications Officer (External) to join our Highways team based in Grays
Within this role you'll play a crucial role in engaging and managing relationships with external stakeholders on the Lower Thames Crossing Project. You’ll be responsible for ensuring that stakeholder interests and concerns are effectively addressed and will help drive effective, transparent, and proactive communication and engagement activities with a wide range of audiences — from local authorities, landowners, and businesses to residents, community groups, and environmental bodies.
What you'll be doing
As a Project Communications Officer (External) You'll
Essential
You will have / be:
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
Why join us?
Benefits
As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:
Balfour Beatty’s Highways business delivers major schemes including motorway upgrade programmes, complex national infrastructure projects and regional investment programme works for National Highways. We have a strong orderbook and a positive pipeline of opportunities, we put the road user, at the heart of everything we do. We work safely, reduce carbon emissions and added social value to the communities within which we work.
Diversity and inclusion
At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion
To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: [email protected]
Balfour Beatty are currently looking for a Project Communications Officer (External) to join our Highways team based in Grays
Within this role you'll play a crucial role in engaging and managing relationships with external stakeholders on the Lower Thames Crossing Project. You’ll be responsible for ensuring that stakeholder interests and concerns are effectively addressed and will help drive effective, transparent, and proactive communication and engagement activities with a wide range of audiences — from local authorities, landowners, and businesses to residents, community groups, and environmental bodies.
What you'll be doing
As a Project Communications Officer (External) You'll
- Support the delivery of the stakeholder and communications strategy in line with the DCO requirements and project objectives for the Roads North Contract to build and maintain strong working relationships with key external audiences
- Act as the day-to-day contact for stakeholder queries and concerns, ensuring timely and thoughtful responses that reflect the values of the project.
- Develop and maintain an effective site visit programme, identifying opportunities to showcase expertise, raise profiles and build trust with local stakeholders
- Coordinate and participate in meetings, briefings, public events and site visits for key external stakeholder groups
- Implement the project Stakeholder Engagement Plan and the Stage One Liaison Plan
- Work closely with project managers and teams to ensure stakeholder needs are integrated into project plans.
- Coordinate stakeholder meetings, workshops, and consultations.
- Manage the CRM System and Stakeholder Action Tracker
- Work with the Customer & Communications Lead to ensure conflicts and issues are resolved promptly and effectively
- Set up and manage systems for gathering stakeholder feedback and ensure this informs project decisions
Essential
You will have / be:
- Experience in marketing, public relations, communications or a related field
- Confident engaging with external stakeholders face-to-face
- Excellent writing, storytelling, and presentation skills
- A proactive, collaborative attitude and willingness to engage with diverse stakeholders
- Able to interpret technical information from a variety of sources and translate into simple and engaging written communications
- Team player who adapts positively to changing stakeholder demands
- A self-starter with strong organisation skills and the ability to manage conflicting deadlines
- Computer literate and proficient in Microsoft Office365 applications
- Willingness to travel as required along the route of the project
- A higher education/industry recognised qualification in marketing, public relations, communications, or a related field
- Member of CIPR, IOIC, CIM or other recognised industry body
- Experience of using graphics and or video editing software
- Experience of working on construction/civil engineering infrastructure projects
- Good understanding of the regulatory environment in construction/rail/utility industries
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
Why join us?
Benefits
As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:
- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more…
Balfour Beatty’s Highways business delivers major schemes including motorway upgrade programmes, complex national infrastructure projects and regional investment programme works for National Highways. We have a strong orderbook and a positive pipeline of opportunities, we put the road user, at the heart of everything we do. We work safely, reduce carbon emissions and added social value to the communities within which we work.
Diversity and inclusion
At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion
To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: [email protected]
Advertise with us by contacting: [email protected]
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