Project Manager

Company Description

It is our vision to connect the insurance community through market-leading technology. Our people are placed at the heart of this, and diversity, equity and inclusion are central to everything we do.

We know the key to achieving success is to enable a positive, inclusive, and collaborative working culture, and, as part of our commitment, we have signed up for a number of pledges and programmes designed to support and nurture our people.

No matter where you sit or which team you are a part of, we want you to know that you contribute in helping us to shape where the company will be in the future. We would love for each employee to be able to talk with pride about our company and, most importantly, consider Open GI to be an inclusive, fun and fulfilling place to work.

An overview of the role

With a strong project management background, you will be responsible for managing and delivering several OGI customer facing projects and changes simultaneously, in line with stakeholder expectations, whilst demonstrating our core values to ensure a high level of satisfaction is achieved. Tight management of scope, schedule and budget are paramount in this role.

Please note, this is a hybrid position requiring office attendance twice a week.

Your key responsibilities

• Communicate effectively across all levels, both internally and externally
• Take responsibility for the delivery of customer contracted products/projects, from initiation through to completion, within agreed timescales and budget
• Proactively monitor and manage risks and issues associated to project deliveries
• Mentor, coach and advance the knowledge & experience of other team members
• Produce high standards of documentation on a project-by-project basis, in order to plan, monitor and control customer facing projects across all Open GI departments
• Meet and exceed individual and team targets in respect of budget management, milestone delivery and service provision
• Formally provide feedback via a lessons learnt process and maintain a continuous improvement culture
• Provide support and guidance relating to new contracts and pre-contract planning
• Issue periodic reporting to the business, including but not limited to, delivery RAG status, risks and issues, budget and delivery status
• Ensure project financials and deliverables are forecasted appropriately, enabling invoices to be triggered as per the contract clauses and/or project delivery status
• Provide an excellent customer service by maintaining effective and timely customer liaison at all times, in relation to the project plan, progress updates and resolution of reported issues

Experience

• Proven project management experience
• Demonstrable knowledge of Software Development life cycles
• Working knowledge of both Waterfall and Agile Project Management methodologies
• Working in a customer facing role (advantageous)
• Experience working as part of a technical delivery team

Mission and Values

Our values are central to our vision, as they represent how we collaborate to continually deliver for our customers:

• Accountability: We own our actions and shape our success on the results we deliver
• Innovation: We tackle challenges with fresh thinking and bold ideas
• Teamwork: We work together, recognising we can’t do this without each other
• Trust: We build trust on integrity, transparency and mutual respect

We are looking for an individual who embraces our values in their actions, decisions, communications and processes to inspire positivity and, ultimately, exceptional performance.

Benefits package

• Competitive salary depending on skills and experience
• Company pension
• Bonus opportunity
• Life assurance and critical illness cover
• Cycle to work scheme
• Perkbox – an exclusive platform offering a wide range of discounts and benefits
• Holiday entitlement of 25 days per annum, increasing to 26 days per annum after three years of service & a holiday purchase scheme
• A hybrid approach to work
• Opportunity for a more flexible approach to start, finish, and lunchtimes to allow you to better manage events outside of work
• Social clubs - whether you’re into your cycling, crafts, or other hobbies, we have a number of groups at Open GI where individuals who enjoy the same pursuits can get together
• Wellbeing – wills at work scheme, employee assistance programme and mental health first aiders