Project Manager

London, England, United Kingdom

5/28/2025

Job Description

As a Project Manager you will be able to ensure the effective management and delivery of multiple contracts, ensuring programme requirements are met whilst working in line with both Company and regional objectives and achieving the client and customer aspirations and expectations.

To manage contracts to achieve targets in respect of safety, time, cost, quality and customer satisfaction.

Previous experience of working on Social Housing refurbishment projects is essential.

Specific Responsibilities

• Accountable for the successful management of live and mobilising contracts, attending pre-contract and contract meetings, devising a strategic programme of works at the start of the contract and continually monitoring progress to ensure contracts achieve targets in respect of safety, time, cost, quality and customer satisfaction.
• Responsible for the coordination of design, quality management, resource planning, defects management and out of hours working, ensuring appropriate procedures and documentation are in place in line the Contract requirements.
• Leading the Project Management team ensuring an excellent level of project performance, meeting UL and client KPIs
• Manage the Company’s obligations and rights under the terms of the contracts.
• Function as a visible and active leader of SHEQ, promoting exacting standards of health and safety and environmental management by attending Health & Safety Meetings, developing Health and Safety Plans, ensuring compliance with Company procedures, conducting SHEQ and quality audits and setting a good example.
• Ensure that all SHEQ activity and reporting is accurate, legally compliant and within group policies, highlighting and resolving concerns when identified. Forging a robust relationship with SHEQ team advisors and managers.
• Ensure that contracts are staffed adequately and led and managed effectively and maintain high levels of commitment and morale; always ensure that good two-way communication occurs. Ensuring dedicated team ethic.
• Actively support the Regional Director and/or Head of Operations in the management of areas of opportunity and risk that may impact of the business plan. Always lead your team by example and ensure that United Living is a centre of excellence.
• Monitor that the induction process is being followed in line with the United Way of working for all employees on site.
• Ensure that the United Way of working contract delivery processes are complied with and adopted into all daily disciplines.
• Support any Bid Team work winning activity such as assisting with feedback, writing contributions to PQQ and tender submissions, attending interviews or presentations etc where relevant
• The Project Manager will be responsible for developing and establishing excellent working relationships through effective communication with Clients and Stakeholders. Consulting with Clients to build trust and enhance understanding, attendance at meetings, chairing weekly meetings to a prescribed agenda and attendance at Client events.
• Responsible for the delivery of client strategies and ensuring the Company are achieving KPIs and meeting Client Critical Success Factors and implementing initiatives to ensure their continual improvement.
• Lead all the People responsibilities for the team including undertaking and monitoring the completion of Performance & Development Reviews, supporting and coaching team members to achieve both individual and business objectives.
• Manage all employee related matters, consulting with People Services, as necessary.
• Ensure robust contract and delivery programmes are produced which include design and procurement and that the team take full ownership.
• Provide up to date and accurate reports on the Contract progress and highlight any potential risk to the relevant parties.
• Responsible for ensuring strong working relationships are maintained on the Contract by the Operations and Commercial teams to ensure good financial and programme controls are in place and ensuring that any financial implications are discussed and progressed with the Commercial team.
• Contribute fully to the development and implementation of Company policies and procedures.
• Marketing the business with existing and new clients to assist the business development team.
• For each project, the Project Manager will ensure robust processes to minimise defects during and after construction and ensure defects are dealt with promptly by assisting Resident Care.
• Any other duties assigned.
  
  

Qualifications

• Minimum relevant Level 6 qualification (NVQ) and/or relevant membership of professional body (MCIOB/MICE) and /or construction related degree.
• Appropriate CSCS card
• SMSTS certificate desirable
• Demonstrable experience of delivering multiple contracts across a variety of geographical locations
• Experience and knowledge of Quality Management systems and processes
• Ability to plan and coordinate effective resource allocation including supply chain, staff, directly employed operatives etc.
• Ability to lead large high performing multiple disciplined teams to ensure high standards of safety, excellent service delivery and sound financial outcomes
• Knowledge of document management system.
• Proficient using Microsoft Office programmes; incl. Excel, Word, Outlook, MS Project
• Valid driving licence
  
  

Additional Information

What We Offer You

• Competitive salary and benefits package.
• A supportive and dynamic work environment.
• Career Development – from the moment you join, you’ll be supported to develop, grow your skill set and progress your career the way you want.
• Cultivate – access to our idea and innovation platform, empowering you to drive positive business change.
• Cycle to work scheme
• Discounts – access to our leisure and shopping discounts and rewards platform.
• Employee Networks – opportunity to join our organisation wide employee networks such as our Veteran’s Network, Women’s Network, and Young People’s Network which is dedicated to supporting and retaining employees in the early stages of their careers and empowers young employees and future leaders through Continuous Professional Development (CPD), Social Value and Team Building initiatives.
• Health and Wellbeing Support – access to our employee programme which includes access to a virtual GP and Dentist, mental health support and counselling, fitness and nutrition, and financial and legal advice.
• Health Cash Plan
• Holidays
• Payroll Giving – the opportunity to donate regularly from your gross pay to support charities of your choice.
• Pension – you will be eligible to join our pension scheme which we will also contribute to.
• Personal Support Network – you will receive a dedicated buddy and mentor and will join an early careers community of peers that will support you forward every step of the way.
• Reward and Award Schemes – access to our long service awards and above and beyond rewards.
• Social Value – you will be encouraged to support social impact activities each year to support charities and local community organisations.
  
  

Company Culture

At United Living Group, we invest in our people and firmly believe that our workforce is our most valuable asset. A driving force for success and the core to achieving our vision of creating a connected and sustainable future, our team is the heart of our organization.

Building a diverse, inclusive, and equal working environment in which everyone is welcomed and encouraged to be themselves, is a commitment we are dedicated to. We believe that having a diverse workforce not only sets us up for success, but it allows for greater opportunities for innovation, adaptability, and wide-ranging capabilities. We empower our people, and our communities, to champion diversity and change every day.

A fast-paced, diverse, and hugely ambitious business, we welcome challengers, innovators and people who embrace change. Establish yourself in a creative environment that champions freedom of expression and supports you in your personal and professional development – because together, we achieve more.