Project Manager - East London - South Africa

London, England, United Kingdom

1/10/2025

Job Description

Role – Project Manager

Technology – Wintel DC

Location – South Africa, East London

Compensation – Competitive (including bonus)

Job Description

Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.

At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

Your role

In the role of Project Manager, you will plan for and ensure quality and timeliness of activities related to design, build and implementation of work product. You will participate in requirements elicitation, analysis of architecture, create and review design and contribute to activities related to estimation, staffing analysis & solutioning and risk planning. You will act as a mentor and support the project team in developing optimized high quality deliverables. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Required

• Data Center (DC) Infrastructure Project Management for Network Routing and Switching, SDN, SDWAN, Wireless Campus LAN, Load Balancer etc.
• Candidate must be located within commuting distance of SA - East London or be willing to relocate to the area. This position may require travel to other customer locations in South Africa.
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 10 years of Information Technology and Team handling experience.
• Should have managed a team, delivering/managing Data Center IT operations. Should be hands-on in terms of technology. Should have an understanding of processes and quality aspects.
• Expert-level Knowledge of IT asset management, incident/request management, problem management, change/release management, Availability and capacity management.
• Ability to manage multiple related services and to build the synergies between the services.
• Ability to understand the customer requirements and suggest feasible technology options available.
• Good understanding of general datacenter technologies.
• Deep understanding of one of more areas of Datacenter operations – Compute, Virtualization, Storage, Network, Backup, Database, Middleware, AD/IAM, Tools, Application operations.
• Experience with executing transition and transformation projects.
• Experience in management large IT operations.
• Experience on Upgrades, Migrations, Performance Tuning and advanced Root cause analysis.
• Windows 2008 R2/2012/2016 administration.
• Should be a capable leader.
• Building collaborative partnership – by interactive regularly with key influencers within and outside organization.
• Deep experience Customer Handling and stakeholder management.
• Ability to handle escalations, be a trusted advisor for the customer and work closely with customers in defining solutions
• Ability to drive Service Improvement programs and drive service quality improvements.
• Familiarity with working on proposals, billing and charging topics
• Understanding of service level management process, related agreements – SLA/OLA and workflow steps.
• Business acumen
• Knowledge of capacity management process.
• Planning and organizing – Optimally organize the workload across the team.
  
  

Preferred

• Knowledge of BCMS principles, processes and guidelines to deploy BCMS work-flow.
• Planning and Co-ordination skills
  
  

Personal

Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:

• High analytical skills
• A high degree of initiative and flexibility
• High customer orientation
• High quality awareness
• Excellent verbal and written communication skills
  
  

About Infosys

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys can help your enterprise navigate your next.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.