Project Officer

Belfast, Northern Ireland, United Kingdom

6/5/2025

Bryson Care Emergency Response project requires: Project Officer Fixed Term (1 year) Belfast (Monday Friday) 35 hours per week £32,250 per annum Purpose of Job For Your Benefit is an advice service delivered on behalf of Power NI by Bryson Care. We are seeking a Project Officer who will lead and drive the work of a dedicated team in the delivery of a service to help tackle debt issues and provide a practical support package to vulnerable customers. The service offers advice and information on benefits, energy efficiency, referral to schemes, budgeting and managing energy debt. What youll be doing: Provide operational leadership for the energy and benefits advice project. Recruit and provide staff induction and training. To contribute to and achieve key performance indicators (KPIs). Identify, prioritise and allocate referrals in partnership with Power NI. Organise and implement a referral system Engage in direct work with households and manage a case load Carry out benefit entitlement checks including assistance to complete forms for any benefits identified Support customers through any appeals process Essential Criteria OCN Level 3 Welfare Rights Adviser / Programme (WRAP) or similar qualification Energy Awareness or similar energy qualification Minimum of 2 years experience in providing welfare rights advice (in the last 5 years) Must have good knowledge & experience in dealing with the Social Security Benefits system (including knowledge of the Universal Credits System and PIP (Personal Independence Payment) Experience in using Microsoft Office, Excel and Benefit Assessment software Clean drivers licence, access to transport and Business (Class) Car Insurance for the vehicle and driver Applicationpacks are downloadable from. Closing date is 1pm Monday 9th June 2025 Please note, we reserve the right to close this role early. Skills: Leadership Organisational skills Teamwork Benefits: Paid Holidays Pension Fund