Property Development Finance Support Officer

United Trust Bank’s Property Development Finance team is looking to hire a Support Officer who will be responsible for supporting the Case Management Team with loan origination and in-life support & administrative related tasks.

This is a hybrid role - 3 days in the office (City of London location) and 2 days working from home.

Responsibilities:

PD Support Team

Support the Head of Support and Training in the provision of services across the Property Development business by:

• Prepare primarily New Offer Letters for new borrowers prior to be assigned to the Case Managers (CM)
• Populating Aurius by copying across credit applications which were created within the PD Portal and have subsequently seen the Offer Letter returned duly accepted. This is followed by Opening in Aurius a Loan Account in Due Diligence (DD) and transferring/charging the funds in relation to the Arrangement/ Commitment Fee
• Assist the Case Managers by uploading of DD -Conditions in the Conditions Tab in the Aurius newly opened Loan Account in DD and populate and date on the Loan Authorisation Form, followed by the preparation of Instructions to the 3 Bank’s Professionals
• Collaborate with the Case Managers to collect the correct Documentation/ Nivo Validations to perform the required Business & Personal Credit Searches as part of CDD/KYC and collation of evidence and linking Experian with Aurius Customer ID’s by activating the “Alert me” function and entering the Aurius Customer ID in every search
• Undertake a KYC refresh of the live loan portfolio at the times specified in the CDD procedures in relation to low/medium and high risk borrowers. This includes preparation of letters to be sent to borrowers with Business Structure Charts and performing Business and Personal Credit searches; always in collaboration with the KYC Champion, CM’s and PDD
• Keeping Aurius up to date with all insurance policies relating to specific borrower building projects; chasing borrowers for renewal details as necessary
• Shadowing where possible a handful of cert payment drawdowns and a handful of 1st Drawdowns following a completed Due Diligence process as part of future career steps; which may include site visits and credit committee meetings. Inputting Bank Details to Aurius Customer ID’s, for Activation and use, subject to them being provided by the CM’s following their confirmation with customer process
• Inputting & Approving invoice payments to the Aurius Loan Accounts
• Advance and/or Post Transaction tab; to be advanced by CM or Operations Support Manager and processed by the Lloyds Straight Thought Payments (STP) process/system
• Entering documents into the Red Book in relation to security releases, collateral warranties, etc and arranging for these to be signed. All requests to scan and/or save documents/ emails to Virtual Cabinet are completed accurately and actioned same day
• Undertake the Partial Redemptions Process by liaising with solicitors and processing on Aurius Plot Sales Funds and Redemption Fees
• Assist with Aurius updates to Plot Details, Risk Weighted Assets, & other data points
• Prepare Part of the a) KYC & Creditworthiness and b) Part of the
• Post Completion Checklist at Account Opening and after a Loan in
• DD is Drawn, where applicable; record any findings and correct the Aurius system where possible, prior to reverting the Case Managers for review/sign off
• Land Registry Searches and perform the Net Worth calculations

Other General Activities

• All activities to be conducted in accordance with the Bank's internal procedures
• Ensure all matters which may adversely impact the risk to the Bank are promptly notified to the Operations Support Manager, the Head of Case Management the Deputy Head of Operations, the Head of Operations, the Executive Director Property Development and/or Credit Department as necessary
• Assist the Head of Support and Training, Head of Business Transformation and PD Team Administrator with ad-hoc projects and requests as necessary

Skills and Experience sought:

• Understanding of anti-money laundering procedures and KYC
• Experience of working with banking systems
• MS Word and Excel
• Ideally good knowledge of Aurius, the PD Portal and Virtual Cabinet
• Basic Understanding of property lending practice and processes
• Energetic and willing approach to work
• Accuracy and eye for detail
• Written and verbal communication skills
• Good organisational and time management skills
• Committed to high service levels with a can do attitude

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process, you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes. This will be for a period of 6 months or longer with your permission. This helps us understand our applicants so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.