Description
We are looking for an Operational Service Lead to join our Public Health Nursing Team! As the Operational Service Lead you will be a key member of the Children’s Services directorate to drive and successfully deliver all Children’s service/corporate compliance, contractual outcomes and provide overall strategic management, business planning and development.
Responsible for interrogating, monitoring and reporting all performance demands on all children’s services, for the planning and delivery of high quality, safe and cost effective provision of children’s services. You will be required to establish close working relationships with Children’s Clinical/Professional Leads and administration teams.
Performance Monitoring: Oversee key performance indicators (KPIs) to monitor service performance. Regularly evaluate and analyse data to identify trends, challenges, Data Quality, Validation and areas for improvement, taking corrective actions as necessary.
Operational Leadership: Oversee the day-to-day operational management of administration managers and services, ensuring efficient workflows & consistent service delivery across all BNSSG areas. Establish and ensure clear pathways & SOPs to maintain uniformity & high standards. Lead by example to inspire, guide, & motivate the team towards achieving operational excellence.
Quality Assurance: Ensure adherence to standards, policies, and regulations. Implement and maintain quality assurance processes to uphold high standards of care, patient safety, and satisfaction.
Service Improvement: Identify opportunities for service enhancement and implement innovative solutions. Collaborate with stakeholders to develop and implement strategies that improve outcomes, experience, and efficiency.
Promoting Positive Culture and Civility: Foster an environment that encourages respectful behaviour, constructive interactions, and a positive organisational culture.
Stakeholder Engagement: Maintain effective communication channels with clinical staff, administrative teams, and corporate partners. Work collaboratively with stakeholders to optimise processes and improve service delivery.
Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.
We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.
We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.
We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.
Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.
Interested? View our benefits leaflet which you can find attached to this vacancy.
For further details / informal visits contact: Name: Russell lee Job title: Senior Operational Manager - Children's Services Email address: russell.lee2@nhs.net Telephone number: 07716235315