Publisher Engagement Manager

Publisher Engagement Manager

Location: WFH Working

Hours: 37.5 hours, 5 days a week

Salary: £37,000 - £40,000 per annum

About Kortext Kortext is an exciting and fast-growing tech business in the education sector. As the UK’s #1 student learning content and engagement platform partnering with over 100 UK universities and many more worldwide, we need great people to join our team. Our purpose is to support universities in their mission to educate the next generation of difference-makers! Our Values

The Role The Publisher Engagement Manager works collaboratively and cross-functionally with publisher services, partnership sales, marketing and operational teams to manage key publisher relationships. The account manager keeps publishers up to date with the latest Kortext products and solutions, provides training to publisher teams and identifies new growth opportunities with customers.

The Publisher Engagement Manager crafts account plans that drive awareness of and engagement with Kortext products and services to support the choice of Kortext as their primary eTextbook partner platform. The role is home based with the expectation of travel to monthly/quarterly on-site customer review meetings if required.

Key responsibilities

o Manage a book of named publisher accounts Passionate We bring passion and enthusiasm to our work.

o Create account plans to drive awareness of Kortext products and solutions in conjunction with marketing.

o Manage creation of opportunities within Salesforce of Adopt and Publisher Hosted business

o Promote and implement Kortext wrapround tools and services to support publisher’s institutional business.

o Provide opportunity leads for revenue growth to the partnership team.

o Deliver training sessions both in person and face to face on Kortext products and solutions.

o Assist publisher’s with supporting their institutional customers post adoption.

Key skills & Requirements

o Project management and relationship management experience.

o Publisher experience in a sales, product marketing or account management role

o Ownership mentality, self-directed with a balanced sense of urgency.

o Comfortable communicating and presenting to a variety of stakeholders and seniority levels.

o Maintain all customer data and interactions in Salesforce, generate reports and metrics

o Bachelor's degree level or directly related year for year experience

o 4 years account management experience

Kortext Benefits

⌚ Flexible working We appreciate that individuals' situations can vary for childcare, studying or many other reasons. With that in mind, we can offer flexibility within hours to accommodate this.

❤ Simply Health scheme We have an excellent health scheme plan that allows employees to sign up for the following three months of employment. This includes financial support towards dentists, chiropractors, private appointments and many more.

🏖 Office close to the beach Our Office is situated locally to the beach. In 2022 & 2023, we held our Kortext summer party at the beach, and it was an excellent setting for our remote and local staff to connect.

🏡🏢Hybrid working Following Covid, we adapted to the times, offering remote/hybrid positions, allowing us to source talent outside Bournemouth and expand our business.

🛩26 days Holiday We start at 26 days of Holiday plus eight bank holidays, with an opportunity to increase to 28 days after five years (pro rata for part-time members)!

🧠Learning and development We offer a range of L&D, regular refresher training, coaching and mentoring, buddy programme, and many more!