Quality Assurance Technician

Westmill, England, United Kingdom

6/11/2025

We are proud of our heritage and position as one of Europe’s largest specialist food companies, manufacturing and supplying authentic global foods which serve the chefs and owners of restaurants and takeaways, as well as a diverse range of consumers. With a strong portfolio of leading brands including Lucky Boat, Elephant Atta, Rajah, Green Dragon and Patak’s, our product range is as diverse as the people who chose to work here, and includes noodles, flour, rice, spices, sauces and oils. We pride ourselves on our passion for food and people, where collaboration, diversity, and inclusion are integral in everything that we do. This is underpinned with our employee resource groups where members and allies help create an inclusive environment and special events are celebrated. Westmill is a place where no one feels like the new person for long and everyone has the chance to make a real difference to the business by being their authentic selves.

Overview Of Role

There is now an exciting opportunity to join our Technical Team as a QA Technician. As a QA Technician you will play a crucial role in maintaining high standards for food safety and quality ensuring compliance with customer codes of practice and conducting GMP and internal audits.

Key Accountabilities

• Complete internal audits in adherence with the site internal audit schedule & support with the closeout of actions assigned to the technical department to ensure compliance to site Quality and Food Safety Management Systems.
• Maintain system for retaining records, filing, archiving and document control.
• Assist Technical Assurance Manager with technical issue resolution and continuous development of food safety and quality
• Maintenance of Environmental Monitoring System – Assist collection and coordination of samples for routine micro / analytical analysis, ensuring that any exceedances are reported on a weekly basis & escalated to the TAM & TM immediately.
• Internal Non-Conformance Management (Manufacturing NCRs) - Support the manufacturing teams in the closeout of NCRs
• Actively participate in third party audits (e.g. BRC & Customer)
• Report on trends and issues to Site Management Team
• Send Release Requests to K3 on a Daily Basis & respond to any specific stock release requests
• Management of Pest Control-
• Complaint Management- Ensure all complaints are logged in a timely manner on the day of receipt & communicated to the relevant department/escalated if the complaint is of a serious nature). Investigate each complaint with the relevant team, assign owners to any actions that come from the investigations & add these to the complaints action plan. Investigate & Closeout any complaint actions assigned to the technical team
• Traceability - Ensure all exercises are completed as per schedule & that any non-conformances & recommendations are captured/included in the summary document/action log
• Food Safety Culture - Complete Food safety/Quality conversations & log on Sphera as required
• Health & Safety Culture - Complete safety conversations log on Sphera as required
  
  

The Right Person

We are looking for an individual with QA experience, knowledge of allergens along with HACCP Principles, GMP and auditing. You will need the capability to work flexibly to meet the changing needs of our customers. You will be able to prioritise your workload and have a passion for delivering results making you an excellent addition to the team.

ABF Pension

EAP

Competative Salary

General Incentive Plan