Quality Improvement Manager

Nottingham, England, United Kingdom

12/17/2024

Job Description

Quality Improvement and Governance Manager

Woodthorpe Hospital - Nottingham

Full Time 37.5 Hours Per Week

We have an exciting opportunity for an experienced Quality Improvement Manager to provide governance support to the management and clinical team at Woodthorpe Hospital.

The role

This role is at Head of Department level and is varied and interesting in scope to include:

• Leading and overseeing of core clinical governance activity; to include management, oversight and action planning in line with Ramsay clinical governance audit programme. Provide leadership and support to multiple specialities across Woodthorpe
• Incident management; to lead, provide oversight and expertise in management of clinical incidence; providing support and leadership to clinical specialities on good reporting, identifying trends, quality reporting and appropriate action planning.
• Lead, support and implement patient safety incident support framework (PSIRF) principles, by supporting with hot debriefs, after action reviews and patient safety incident reports (previously RCA's).
• Developing and implementing clinical best practices, policies, and procedures and maintain good governance practices in terms of document controls.
• Reviewing data on quality of care measures, such as infection rates and readmission rates, to identify areas for improvement.
• Lead, develop and have oversight on patient feedback metrics include overseeing complaints procedures.
• Providing assurance on our compliance with CQC regulation, ICB quality agenda and NHS(E) initiatives and national requirements.
  
  
  

As a private hospital the role will assist in monitoring and responding to our customer feedback and lead on monitoring a range of governance, clinical effectiveness, and patient safety activity, supporting the Head of Clinical Services (Matron) in delivering the quality agenda across Woodthorpe Hospital.

Where you’ll be based

Woodthorpe Hospital is one of Nottingham’s leading private hospitals with an excellent reputation for delivering high quality patient-centred care. We provide a wide range of elective healthcare services to private and NHS patients. Woodthorpe Hospital is proud of the high-quality clinical standards we provide to our patients and are committed to ensuring that we can continuously improve our standards of services.

What You’ll Bring With You

• NMC or HCPC Registered (Dip HE/Degree/RGN/RM or AHP)
• Previous experience in a quality improvement/risk management/governance lead role is desirable but not essential
• Be able to lead quality and governance improvement processes and initiatives in a health care facility
• Demonstrate knowledge of the relevant regulatory requirements and current healthcare initiatives as well as reporting responsibilities for healthcare services
• Demonstrate knowledge and understanding of contemporary clinical risk management strategies
• Computer skills using the MS Office Suite and Web based reporting systems
• Ideally, but not essential, experience in analysing clinical information and data, creating written reports for various committees and other stakeholders and conducting serious incident investigations
  
  
  

Benefits:

• 25 Days Leave + Bank Holidays
• Buy & Sell Flexi Leave Options
• Private Pension where Ramsay will match up to 5% after a qualifying period
• Flexible shift patterns available where possible
• Enhanced Competitive Parental Leave Policies
• Private Medical Cover with option to add partner & dependants
• Life Assurance (Death in Service) x3 base salary
• Free Training and Development via the Ramsay Academy
• Free Parking on site
• Subsidised staff restaurant
• Concerts for Carers
• Employee Assistance Programme
• Cycle2Work scheme available, in partnership with Halfords
• The Blue Light Card Scheme
  
  
  

About Us

We’re Ramsay Health Care UK. With 35 hospitals, 7,600 staff and 200,000 patients treated every year, we’re one of the leading independent healthcare providers in England. We deliver a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, cancer care, diagnostic services and physiotherapy. In addition, we also have our three standalone decontamination units which are essential to supporting our clinical outcomes. 94% of our facilities are rated ‘Good’ by the CQC, and we are extremely proud of the high quality of our staff as well as excellent relationships with doctors and our strong, longstanding partnership with the NHS.

We’re part of a global hospital group with over 50 years’ experience that operates in 11 countries across the world. As people caring for people, our ethos helps make a huge difference in the lives of millions. We know that our people are our most important asset to our organisation and are the key to our success and continuing growth.

We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We reserve the right to close our adverts prior to the announced closing date to ensure a quality recruitment process.

We care.

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.