Receptionist

Ashford, England, United Kingdom

12/19/2024

Role Responsibility

The Operational Office estate team provides exceptional customer service to our professional clients, KCC staff and members of the public that attend our estate. We are committed in providing a high standard of office facilities and environment to our staff, helping them have the right tools and space to be able to carry out their service for the Council.

We are currently seeking a friendly, organised, and professional Receptionist to join our team. As the first point of contact for our clients and visitors, the Receptionist plays a crucial role in creating a positive and welcoming atmosphere. The successful candidate will have excellent communication skills, good customer service skills, and the ability to multitask effectively.

This job role is for Monday to Friday between 08:30am and 1:30pm

Our Offer

• Full induction
• Training and development opportunities
• Basic salary of between £24,040 and £25,002 pro rata
• Annual leave allowance of 27 to 29 days after 5 years service (plus bank holidays and an extra day off at Christmas)
• Excellent local government pension scheme
• Opportunities to develop in your career
  
  

Responsibilities

• Greet and welcome visitors in a courteous and professional manner
• Answer incoming calls and direct them to the appropriate person or department
• Manage the reception area, ensuring cleanliness and tidiness
• Maintain office security by following safety procedures and controlling access via the reception desk
• Receive and sort daily mail and deliveries
• Perform various administrative tasks, including filing, photocopying, and data entry
• Assist with scheduling appointments and meetings
• Handle inquiries and provide information to clients and visitors
  
  

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification

Contact Details

Reece.Birkill@kent.gov.uk

03000 418 152

07890890883

About The Company

Work that works for you and us - let’s talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.

Job Description & Person Specification

• KR5 Receptionist.pdf