Refugee Families Resettlement Officer

Location: Penrith and Eden area

Contract Type: Permanent

About this opportunity

Are you interested in making a difference to the lives of families displaced by conflict and war? Do you enjoy working with people from a wide range of nationalities and cultures? If you do, this could be the role for you.

We have an exciting opportunity for the right candidate to join our team as a Refugee Families Resettlement Officer. This position is based in Penrith. This is an exciting opportunity to work creatively with families to support them to improve their individual situations. This will include working with local communities and the Third sector to assist in their resettlement within the Westmorland and Furness area.

As a Refugee Families Resettlement Officer, you will improve outcomes by providing practical support and guidance to newly arrived families as well as supporting and advising families who have a longer resettled history.

You will develop a holistic, innovative approach to achieve positive resettlement goals through casework, signposting, community drop-in events and group work.

Who we are looking for…

The right candidate will have an interest in different cultures and faiths and understand the challenges and opportunities resettlement presents. They will have excellent communication and interpersonal skills and be able to work as part of a multi-disciplinary team in order to improve education, employment, health care and mental health outcomes for families and individuals.

We are looking for individuals that can also demonstrate:

• Understanding of the reasons that lead to refugee status and the differing cultural needs of individuals and families
• Experience of working with families and/or young people and communities and other service providers
• A knowledge of the Early Help process
• Qualifications at NVQ Level 3 or above (or equivalent) in Children’s, Community or other relevant workforce.
• Ability to produce clear written reports detailing your work with families and an ability to maintain electronic records taking into account data protection legislation
• To be self-motivated and able to demonstrate personal autonomy with the ability to work under pressure whilst effectively prioritising work.
• To hold a current valid Driving Licence and be mobile in order to address the demands of the service across the wider Council area on a regular basis.

This is a real opportunity to work with resettled families in order to bring about positive change whilst being part of a continually evolving international programme of resettlement.

If this sounds like an opportunity you would be interested in and you're looking for a role where you can make a positive difference in the lives of refugee families in Cumbria then please apply today.

What can we offer you!

Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site. Our benefits | Careers (westmorlandandfurness.gov.uk)

Application and Interview information

Closing date: 08/06/2025