Regional Manager

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Role: Regional Manager

Job Type: Permanent

Location: United Kingdom

Are you ready to utilise your experience in IT solutions for Utility industry?

We have the perfect role for you as a Regional Manager.

Careers at TCS: It means more

TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more opportunities to make an impact that matters, through challenging projects which demand ambitious innovation.

The Role

As a Regional Manager, you will be responsible for Maintaining Customer satisfaction, meeting delivery commitments and business growth. In this role you will have the opportunity to work with Utilities domain software products OEM and their end customers. For this role you should be able to be part of an on-call rotation for after business hour customer calls and able to travel to customer sites.

Key Responsibilities:

• Customer satisfaction and engagement lead.

• Managing multiple customers in Utilities domain.

• People Management for the region - financial performance and cost management.

• Collaboration and Regional partnership.

• Delivery and Risk management and adhere to all Quality processes.

• Achieve operational excellence and resource management and deliver excellent customer experience.

• Develop and Implement Regional Strategies: Create and execute regional business plans, Strategic plan aligned with the organization's global objectives.

• Stakeholder Engagement: Build and maintain relationships with key stakeholders, including regional leaders, customers, partners, and internal teams.

• Team Leadership: Lead and manage a team of professionals cutting across Services, Support and Engineering WS, providing guidance, coaching, and development opportunities.

• Performance Monitoring: Track and analyze regional performance metrics, identifying areas for improvement and implementing corrective actions.

• Communication: Serve as a liaison between regional teams, global HQ for Utilities, and external stakeholders, ensuring effective communication and issue resolution.

Your Profile:

Key skills/knowledge/experience:

• Professional experience in Utilities Grid Software (EMS, ADMS, DERMS, Grid Automation) , business development, marketing, or a related field, with a focus on regional leadership.

• Excellent communication, leadership, and strategic planning skills, with the ability to work in a fast-paced environment.

Rewards & Benefits

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.

Diversity, Inclusion and Wellbeing

Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.

We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes.

You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon.

We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.

If you are an applicant who needs any adjustments to the application process or interview, please contact us at [email protected] with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Beware of Fraudulent offers

This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to [email protected] to report any fraudulent activity.

Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.

Join us and do more of what matters. Apply online now.