Nottingham City Council

Registration and Events Officer

Company
Location
Nottinghamshire, England, United Kingdom
Posted At
4/11/2025
Advertise with us by contacting: [email protected]
Description
Job Description

Contract Type: Permanent

Working Hours: Usually 8.45am to 4.45pm (with 30 minutes lunch) Monday to Friday with time off given when on weekend rota (usually once a month) Occasional evenings or late nights as and when required by the Service will be given as Time Off in Lieu.

Worker Type: Onsite Worker plus attending weddings on a rota as required

Salary: Starting Salary is £27,711 (Level one) rising to £30,060 (Level Four) (One Full Time position is available)

Location: The Council House, Old Market Square, Nottingham NG1 2DT

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here .

About The Role

We are seeking highly motivated and professional applicants with excellent levels of customer service experience, strong administration, numeracy and IT skills. They must be quick to learn and able to work with a high level of accuracy and commitment. They must be flexible and adaptable in the face of challenges but have empathy for their colleagues and customers. The role involves Registering Births and Deaths, Notices of Marriages and Civil Partnerships by appointment, administration work, and conducting or registering marriages and civil partnerships. Whilst the majority of the role is Registration Services there will be occasions where you may be asked to work with colleagues alongside events organisers at the Council House.

Applicants will be expected to learn a variety of working systems and have the confidence to work alone with customers. When working on events or weddings, hours of work will be flexible, depending on the event but all persons will be on a 24 hour 7 day contract and will be expected to work Monday to Friday, and weekends on a rota basis (usually once a month with time off given in Lieu). The role is based at the Council House, Old Market Square but requires travelling to licenced sites within Nottingham City boundaries with transport being provided.

About You

The ideal candidate will have:

  • Strong communication and interpersonal skills, with the ability to communicate effectively with a wide range of customers and understand issues from the customer’s perspective.
  • Good IT skills (proficient keyboard/ typing skills, ability to learn new systems and use accurately).
  • Proven experience in being organised at work and meeting deadlines. Be flexible, resilient and retain willingness for personal and professional development
  • Proven experience of applying complex regulations and procedures and working on own initiative, and relying on judgement when working alone or out of hours.
  • A DBS enhanced check for a regulated activity is required for this post.
  • The role requires you to participate in the on call rota.

You can find the job description for this post here

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Mairi Chapman, Service Manager, by email at [email protected].

Closing Date: 21st April 2025

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: End of April 2025

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

By applying to this job, you agree to our Terms & Conditions.

About Us

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.

In addition to working within a great team and a competitive salary you will have access to:

  • 26 days annual leave (rising to 33 days after 5 years’ service) + bank holidays with the ability to buy additional leave annually
  • Access to a generous, defined benefit pension scheme offering 17.9%
  • Smart Working – to support your work life balance
  • Health and wellbeing benefits including access to our Employee Assistance Programme
  • Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.

We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.

We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.
Advertise with us by contacting: [email protected]
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