Release Manager

About us

Procentia is an award-winning software and technology company specialising in the Pensions and Bulk Purchase Annuities market. We design intelligent solutions that put administrators and members at the heart of any pension scheme.

Established in 2002, we’re renowned for our web-based pensions administration and management system, IntelliPen. Our platform helps clients meet the demand for self-serve technology and provide meaningful consumer-like experiences expected from online platforms.

Trusted by administrators, employers and trustees, our software is widely regarded as the most comprehensive and feature-rich platform for modern pensions management.

IntelliPen comprises a suite of integrated modular systems that streamline processes from new member registration to online self-serve retirement, and enables collaboration on the same workflows. It delivers up to 90% time and cost efficiencies by automating member retirements, validation, benefit calculations, reporting and pensioner payroll.

With offices in the UK and North America, we support some of the largest pension schemes and plans across the private and public sectors.

We've been named 'Pension Technology Firm of the Year 2024' at the Pensions Age Awards, and voted ‘No.1 UK Pension Administration Software Provider’ in 2022 and 2023.

Procentia People are a community of passionate specialists dedicated to developing best-in-class software solutions and client service. We’re a vibrant assortment, everyone is welcome here.

We’re proud of our welcoming and open culture, and our Values. They’re not just words on paper – we’re dedicated to living them every day.

The job: 

As part of our continuing growth we are seeking to recruit a Release Manager within our Client Success Delivery Team. You’ll be working really closely with our Heads of Delivery, IT and Development as well as our Implementation consultants, Product development teams and Client Managers.

You will have the opportunity to have a big impact on our ability to release and deploy quickly, simply and efficiently to our clients.

Here's what you'll be doing:

The purpose of this role is to release and deploy all software changes across multiple environments, you to be able to pick up how we work now and be the Champion to shape the design and planning of the future state collaborating closely with various teams to implement advanced Release Management tooling and seize automation opportunities.

You will be responsible for the Release Management lifecycle, involving all stages such as scheduling the release, coordinating between teams, and the manual deployment of release as per the schedule and within budget.

You will also be working across all our clients, new and existing and will ensure we have the correct infrastructure set up and installations, along with the IT Team

In order to be successful, you’ll need to build out a matrix of relationships across the business and work with us in our approach to implementing and working within ADO. Your understanding of what our clients want and what our business needs mean you can contribute to ideas around product development as well.

Key skills and experience:

• Experience in release management and implementation of software systems
• Experience of developing scripts and automation tools to build, integrate and            deploy software releases to various platforms.
• Experience in managing Change and the Change Advisory Board (CAB)
• Proven experience in managing complex projects and releases
• Adaptable and agile
• Be a responsible and reliable professional, with a consultative approach
• An understanding of business processes and workflows
• The ability to prioritise, meet deadlines and deliver rapid outcomes
• Confidence to adapt and learn new programmes and system
• A self-starter, who can take ownership of multiple tasks/situations and act on their own initiative, a natural problem solver

• Excellent communication skills at all levels of an organisation, and with clients
• Analytical and problem solver
• Extremely organised and responsive
• Excellent time management.
• Task and goal driven
• Good attention to detail
• Proficient in Microsoft Office applications
• Software Development Lifecycle and Methodologies – from inception to delivery
• Enthusiasm, curiosity, integrity and desire to learn

Lets talk about what's in it for you...

· 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week

· Buying and Selling holiday (up to 1 week)

· Volunteer day

· 5% Employer contribution pension

· Life Assurance

· Private Medical Insurance

· Employee Assistance Programme (EAP)

· Health care cash plan

· Tusker – Electric Car Leasing scheme

· And many more..