Renewals and Rent Review Co-Ordinator

Allsop Letting and Management (ALM) is a subsidiary of Allsop LLP and was established in 1999 to provide management services for the residential property investment sector. ALM has a strong reputation, winning numerous awards and works with clients across the UK.

Due to continued growth within our portfolio, we are seeking a motivated Renewals and Rent Review Co-Ordinator to join this outgoing and vibrant team. 

Responsibilities

This is a fantastic opportunity for someone with a Lettings and Property Management background or experience in a customer service role, who is looking for an exciting, diverse role with planned growth to cover multiple build to rent sites.

If you are a super organised, dynamic, ambitious individual who is passionate about making a difference and driving success, then this role could be the next opportunity for you! We offer a supportive and inclusive workplace culture, with opportunities for personal development and growth, and career advancement.

The Role

·     Responsibility for supporting our busy build to rent site teams to administer renewals and rent reviews across sites in London and Manchester

·     Drawing up and issuing tenancy documents in compliance with current legislation

·     Offering and agreeing renewals within set parameters

·     Reviewing rent reviews in line with contractual provisions and issuing appropriate notices to increase the rent

·     Co-ordinating response to appeals via the First Tier Tribunal

·     Delivering an excellent customer service at all times

·     Liaison with the site teams to ensure smooth move out process where renewal is not agreed

·     Updating Yardi when renewals are agreed keep a clear record of new agreements

·     Reporting to the General Manager and Asset Manager/s to support them to hit Client targets and KPIs

·     Work in line with company policies, procedures and timescales

·     Based out of our Leeds office but visits to other offices or sites may be required on an ad-hoc basis 

Qualifications

·       Experience in an admin role for at least 12 months

·       Experience in a customer service based role

·       Experience within the rented housing sector is desirable

·       Excellent verbal and written communication skills

·       Ability to work alone or as part of a team

·       ARLA Level 3 or other professional qualification is desirable 

The Package / Benefits

• Performance related Company Bonus
• Ongoing training courses and development, encouraged and paid for
• Fantastic company culture and a globally recognised organisation, social events and space
• Health Cash Plan