Retail Senior Permit Co-ordinator

London, England, United Kingdom

1/10/2025

Department: Retail

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Company: Canary Wharf Management Limited

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Reporting to: Building Services Manager - Retail

Our Culture And Values

Working at Canary Wharf Group means working for a forward thinking, collaborative team. We hire staff who strive to make a difference and achieve the highest standards. Everyone is empowered to make a difference and our ethos encourages everyone to think like an owner. Our business puts our customers and people at the heart of everything, we work to meet their needs and exceed expectations.

Our mission is to empower our people, engage our communities and create sustainable places.

Our Values Help Us Achieve Exceptional Results

Excellence: Commit to achieving the best with integrity

Collaboration: Make use of our vast experience and knowledge to work effectively together

Engagement: Develop our people, our communities, our stakeholders and our suitable environment and be exceptional while respecting others

Ownership: Take responsibility and pride in what we deliver. Everyone has the opportunity to make a difference.

Innovation: Embrace change and encourage innovation

Job Summary

Responsible for Retail Dept’s Permit-to-work system and contractor management, Overseeing aspects of building compliance alongside Quality Control Manage.

Salary: £50,000

Closing date: Friday 31st January 2025

Main Responsibilities

• Review RAMS (Risk Assessments and Method Statements) submitted for Landlord works, ensuring adequate insurance coverage, contractor competency, and valid equipment certifications are in place
• Evaluate Permit-to-Work requests for Landlord works
• Maintain the Impairment Register, ensuring all stakeholders are updated, and that equipment or systems are isolated and reinstated within required timelines.
• Conduct pre-, during, and post-work supervision and monitoring inspections to verify contractors' adherence to their approved RAMS in the absence of the Permit Officer.
• Oversee the tenant visitor system to ensure compliance.
• Perform pre-work site inspections with contractors to confirm safe commencement of works and verify that control measures outlined in the Permit to Work and Authorisation to Access are being followed.
• Ensure that the Landlord contractor information matrix is kept current and accurate
• Immediately notify the QCM and escalate any non-compliance or unsafe practices to the BSM, followed by a written report
• Technical assistance on Permit-to-work requests and liaise with Engineering supervisors
• Liaising with Retail Project teams to ensure co-operation and continuity regarding Insurance impairments and Fire Alarm/Sprinkler isolations
• To Assist QCM with Landlord Electrical Permits and Lock off/tag off procedures
• To Support QCM with Substation Entry training for contractors and CWM Maintenance operatives
• To Monitor Key release forms and Roof access books.
• Carry out in conjunction with QCM contractor inductions.
• Perform any additional reasonable tasks as requested by the QCM or BSM
  
  

What We Require Of You

• NEBOSH General Certificate/equivalent
• IOSH Managing Safely- (Required)
• Knowledge of fire safety/ /confined spaces
• Electrical qualification (desirable)
• Experience in a Building services industry and safe systems of work procedures
• Ability to effectively communicate with employees, tenants, and contractors by phone and email.
• Strong organisational skills to manage a high volume of electronic permit applications and visitor requests. (mandatory)
• Excellent customer service skills to assist individuals with permit inquiries.
• Ability to work collaboratively in a team environment.
• Willingness to adapt to changes in procedures and regulations regarding permits.
• Knowledge of relevant laws and regulations about permits
• Ability to work well under pressure and meet deadlines
  
  

What We Offer

Diversity and Inclusion: We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential.

Flexible Working: As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent.

Learning and Development: At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth.

Other Benefits: We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind. From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs.

If you are interested in joining our highly professional and skilled team for our next exciting phase of development, please complete the form on this page to apply online.

Early applications are encouraged as we reserve the right to appoint at any point.