Revenue and Insights Principal

Location: Cambridge, UK (hybrid) with travel to the office twice per week.

Do you have a passion for uncovering insights that drive revenue growth?

We are seeking a data-driven problem solver with strong analytical expertise.

This role is right for you if you excel at identifying trends and variances and recommending actionable strategies to optimise revenue performance, including actions to safeguard revenue and implement anti-fraud strategies. You're adept at building complex financial models to support strategic pricing decisions and long- term planning while collaborating closely with cross-functional teams, including data science, pricing and executive producers.

With a proactive approach to data analysis, monitoring budgets and forecasts, you’ll help identify risks, prevent revenue loss, and ensure alignment with company objectives. Your ability to present clear, impactful insights to senior leadership and continuously improve revenue reporting will be key to propelling transparency, accountability, and top line performance.

What you'll be doing:

• Be responsible for the calculation and in depth analysis of ARPU, monitoring performance against budgets and forecasts, identifying variances and recommending corrective actions as needed.
• Be responsible for monitoring performance of subscription numbers (and other cohort data) against budgets and forecasts, identifying variances and recommending corrective actions as needed.
• Develop and maintain complex financial models to support strategic pricing decision-making, long-term planning and accountability for ARPU and subscription performance.
• Conduct in-depth analysis of key revenue metrics, trends, financial impact assessments and performance drivers, (including chargebacks and fraud incidences) presenting findings to senior leadership for strategic
• discussions.
• Provide ARPU and subscription numbers assumptions into the annual budgeting and forecasting processes ensuring alignment with company objectives and providing guidance to senior management.
• Drive continuous improvement in financial reporting processes and systems, enhancing transparency and accuracy in reporting.
• Develop and oversee implementation of risk controls to minimize fraud risk and ensure compliance with local and international gaming regulations, anti-money laundering (AML) laws, and responsible gaming policies.
• Develop and implement fraud detection and prevention strategies, including overseeing Fraud service providers, utilising data analytics and machine learning tools.
• Liaise with regulatory bodies, auditors, and law enforcement when required, bringing best practice knowledge back to inform Jagex policy.
• Lead and mentor one fraud analyst, whilst collaborating with the wider finance team and business stakeholders, to develop educational programs on fraud prevention and revenue protection best practices.

What we're looking for:

• Qualified accountant with at least 3 years post qualification experience and strong technical accounting knowledge (ACA/CIMA preferred).
• Significant experience in financial planning & analysis in ideally in gaming sector or at least subscription based companies with a strong background in a PE-backed company or similar environment an advantage.
• Excellent communication skills with the ability to build strong working relationships at all levels across the organisation.
• Comprehensive expertise in financial modelling, budgeting, forecasting, and variance analysis, with a proven track record of delivering actionable insights to drive business performance.
• Strong analytical skills, strategic thinking, and the ability to communicate complex financial concepts to non-financial stakeholders.
• Proficiency in financial data tools such as Snowflake/ Sequel and advanced Powerpoint and Excel skills.
• Awareness of fraud prevention tools and strategies
• Strong attention to detail and a commitment to accuracy
• A high level of curiosity and a proven track record in delivering innovative solutions to complex problems

What we offer:

When you join Jagex you can look forward to a generous Perks & Benefits package including:

• Private Healthcare, including Dental Plan.
• Minimum 6% Pension contributions.
• Employee Assistance Programme & onsite Counselling.
• Life Insurance.
• Discretionary annual performance bonus.
• Enhanced family leave policies from day 1.
• Flexible working hours.
• 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more!

About Jagex:

Jagex is a leader in developing and publishing deep, engaging online games that connect millions of players worldwide. Best known for the RuneScape franchise, which includes two of the world’s longest running and most successful MMORPGs, in Old School Runescape and Runescape, and the open-world survival crafting game, Runescape: Dragonwilds; we have proven success in delivering immersive Forever Games and fostering strong player communities.

We strive to foster an inclusive workplace built on trust, autonomy, and a shared passion for creating forever games.

Our values guide everything we do: We Embrace Fellowship by collaborating and sharing openly. We Hone our Craft by always learning and improving; we Honour our Vows by being honest and transparent; we are our Customers’ Heroes by striving to understand our team & player needs, and we Seize The Day by making the most of every opportunity.

With over two decades of experience, and over 400 people in our team, we continue to innovate in live game development, leveraging data-driven insights, and a commitment to player-first game design. We have a diverse and talented team where creativity, collaboration, and community-driven game development drives everything we do.

As part of Jagex, you’ll have the opportunity to work on a globally successful franchise, contribute to exciting new projects, and be part of a company that hugely values both our employees and our players