Job Summary
We are seeking a dedicated and experienced Hotel Revenue Manager to lead our reservations department and optimize the hotel’s revenue strategy. The ideal candidate will be responsible for managing the reservations team, overseeing day-to-day operations, and utilizing dynamic pricing, demand forecasting, and inventory management to maximize profitability. This role is essential in driving occupancy rates, maintaining a high Average Daily Rate (ADR), and ensuring a seamless guest experience while supporting the overall revenue management strategy of the hotel.
Key Responsibilities
- Pricing Strategy: Develop and implement dynamic pricing strategies to maximize revenue, adjusting rates based on demand, market trends, and competitor activity.
- Demand Forecasting: Analyse booking patterns, seasonal trends, and competitor performance to forecast demand and adjust pricing and inventory strategies.
- Revenue Optimization: Maximize additional revenue through upselling, targeted offers, and optimizing pricing for different guest segments.
- Performance Reporting: Monitor KPIs such as ADR, RevPAR, and occupancy. Provide actionable insights and recommendations to improve revenue performance.
- Collaboration: Work closely with sales and marketing teams to implement promotions and campaigns aligned with revenue goals.
- System Management: Utilize revenue management systems and tools to automate pricing, improve forecasting, and track demand effectively.
- Operations & Supervision: Oversee the daily operations of the reservations department, ensuring smooth service delivery and efficient booking processes.
Qualities
- Preferred 3+ years of experience in hotel reservations, revenue management, or a related role.
- Strong knowledge of revenue management systems, booking platforms, and pricing strategies.
- Excellent analytical, organizational, and decision-making skills.
- Exceptional communication and leadership abilities.
- Proven ability to optimize inventory and pricing strategies to maximize revenue.
Bespoke Benefits… What’s in it for you?
At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.
We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values.
We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.
At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.
We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.
Being Bespoke
Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.
We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.
We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.
