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Employment type: Permanent
Work hours: Full Time (37.5 hours per week)
Location: Remote (occasional work from Bideford Office)
What will I be doing?
As the Revenue Manager - Lodges, your role will involve analysing and interpreting data from various sources to optimise the performance of our property portfolio. You'll collaborate closely with our Homeowner and Commercial Development teams, identifying opportunities for improvement and providing them with actionable insights to implement. In this position, you'll be a strong advocate for data-driven thinking and decision-making. Your expertise lies in presenting clear and straightforward recommendations, ensuring effective communication and agreement with property owners when needed. Your ability to simplify complex information will be essential in driving successful outcomes. As part of your everyday role, you’re likely to be involved in the following:
- Analysing business data to develop pricing strategies and maximise booking yield.
- Reviewing price points, product offering, and inventory to address issues and realise opportunities.
- Evaluating ROI across different sales channels, working closely with our marketing team to define optimum selling strategies.
- Identifying areas of revenue underperformance and proposing solutions. Presenting these findings and recommendations to internal stakeholders and owners/B2B partners.
- Advising on pricing policies and supporting strategic growth for this rapidly expanding section of our property portfolio.
- Proactively addressing functionality gaps within systems and supporting further development of our revenue management system.
- Creating automated dashboards for performance insights.
What are we looking for?
We know that the perfect candidate who ticks every box doesn’t exist, so if you’re excited by the role and can do most of the below, please get in touch - you could be exactly what we need!
Ideally, we’re looking for:
- An analytical mindset and a passion for problem-solving through data.
- Previous experience in yield, pricing, or commercial roles, particularly within holiday lodges.
- Experience working with big data or large data sets, providing proactive recommendations.
- Excellent data analysis and interpretation abilities.
- Ability to create insightful reports that benefit non-technical end users.
- Good communication to convey complex information concisely.
- Ability to thrive in a fast-paced, demanding, and changeable environment.
- Well-organised with effective prioritisation and deadline management skills.
Desirable:
- Qualified to degree level in a Mathematical or Sciences subject (or equivalent).
- Experience of working within the travel or leisure industry.
- Prior experience of working with revenue management tools.
- Prior experience of working with Power BI (or similar) and having created reporting tools before.
What's in it for you?
We believe in taking care of our team. As well as joining a rapidly growing company with a good culture and opportunities for employee development, we provide competitive salaries and a range of benefits, including:
These include:
- 25 days’ paid holidays plus bank holidays
- A special day off for your or a loved one’s birthday
- £500 paid towards a holiday of your choice
- A paid day to volunteer with a charity close to your heart
- A friends and family discount scheme
- Life assurance for your peace of mind
- Social clubs for pet lovers, fitness enthusiasts, gardeners, sustainability champions, nutrition enthusiasts and more
- Exciting social events, including our famous Christmas parties!
Who are we?
We’re Travel Chapter – the holiday home people – and we’re on a mission to showcase great places to stay in the UK. While we’ve grown over the years from a small South West holiday letting agency to one of the market leaders in the industry, we’ve never lost sight of our strong family ethos and we keep the same values at the heart of everything we do. Along the way, we’ve nurtured a caring and collaborative culture that drives us forward and keeps our team inspired and motivated every day.
Highlighted by our place on the Sunday Times Best Places to Work 2024 list, the people behind our company are at the heart of everything we do and it’s a place where everyone is welcome; a place that’s friendly and fair; a place that encourages people to be bold, explore new ideas and push the boundaries of what they do every single day.
We are passionate about what we do, and we take a common-sense approach to getting things done. Inevitably, things go wrong from time to time, and we do everything we can to make it right. We learn from it and adapt, remembering to stay curious and never stop evolving.
Diversity is key to our success and work hard to make sure we’re inclusive. Let us know if you need any adjustments made to the application or selection process so you can do your best. We’ll be happy to help.
