Reward and Benefits Advisor

CVS Group plc is an AIM listed, international integrated veterinary services provider which delivers to clients through four business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division. Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.

The Group generates revenue of more than £600m from 450 practices across the UK and Australia, with more than 8,500 employees across vets, nurses, other clinical employees and within our support office. In a growing pet market, we are well positioned for both organic and acquisitive growth, and significant investment projects are in progress to enhance our infrastructure and central support for the Group.

The opportunity:

The Reward & Benefits Advisor will support the Head of Reward to implement and deliver the reward strategy for the CVS group across the UK & Australia. The role will lead the administration of benefits & fleet, owning the associated processes and acting as the main point of contact for internal and external queries. The role will also support the Head of Reward on business communications, annual pay and bonus review cycles, and salary survey submissions.

The reward team will be the centre of expertise providing advice and guidance to colleagues across the HR team and the wider business on all aspects of compensation and benefits.

This is a fully remote-working position, with quarterly travel to team meetings at our Head Office based in Diss.

Key Responsibilities and Tasks:

• Manage the reward and fleet inboxes, responding to queries professionally and efficiently.
• Act as the main contact for benefits providers to ensure any complaints or queries are resolved.
• Responsible for monthly & annual reporting to providers, payroll and finance teams, undertaking monthly reporting and regular audits to ensure information is aligned between our benefits providers and payroll system and invoices are correct.
• Manage eligibility & member data for CVS benefits including healthcare, risk policies, salary sacrifices, health cash plan, voluntary schemes, flu vaccinations and Sharesave.
• Work with our fleet management provider to manage the CVS motor fleet and associated processes and data.
• Support the Head of Reward on communication of benefits including managing the content on Pulse and Halo, new starter packs, benefits brochures and annual programmes such as buy and sell of holiday, Sharesave scheme, healthcare renewals etc.
• Review benefit and fleet activity in line with HMRC legislation to ensure compliance. Support the CVS payroll team with benefit in kind reporting and P11D submissions.
• Support the Head of Reward to deliver the annual pay and bonus review for UK and Australia.
• Lead on the submissions for salary surveys.
• Provide support to a range of HR projects including involvement with new HR system and recording of benefits and employee data.
• Regularly review existing ways of working to ensure benefit & fleet processes are efficient. Identify and implement process improvements throughout the benefit cycles and ensure the exchange of information across internal teams and external providers is timely and accurate

Key Skills Required:

• Reward experience including benefits administration.
• Knowledge of company benefits and understanding of HMRC compliance.
• Attention to detail is key to this role with the ability to prioritise high volumes of work, maintain quality and accuracy.
• Advanced excel skills and ability to manipulate large data sets
• The Reward & Benefits Advisor will work closely with internal teams, particularly payroll and HR, as well as with externally with benefits providers and survey providers so will need to have a strong ability to manage relationships and expectations.
• Experience of using HR systems for processing and reporting
• Ability to provide clear and accurate information to engage employees and managers with the benefits programmes.
• Takes initiative and is able to work independently.

In addition to a salary of up to £35,000 DOE, we offer a range of company benefits including:

• 6 weeks leave a year (5 weeks annual leave + Bank Holidays or equivalent time off)
• You will gain an extra days annual leave every year in your first 5 years of employment, taking you up to 7.6 weeks leave a year
• Pension matched up to 6%
• Health cash plan – money saved on everyday health treatments
• You can also buy up to 2 weeks additional leave or sell 1 week's leave each year with our Buy/Sell holiday scheme
• This means you can take up to 8.6 weeks holiday a year when starting, rising to a maximum of 9.6 weeks after 5 years' service
• A range of flexible benefits to suit your needs, including discounted gym membership, childcare vouchers and much more!

CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.

If you would like to join us at this exciting time or would like a confidential chat, please email [email protected] or apply now!