Sales and Account Manager

📱 About Mous

We are Mous. (Pronounced mouse, not moose.) People deserve tech and lifestyle

products that are fit for purpose, perform as promised and empower them to be their

best. That's why we're building the go-to brand focused squarely on delivering just

that.

 We have consistently built our in-house expertise and spent millions in research and development on our relentless pursuit to making the best products possible. 

Over the past 10 years we have focused on pushing the performance of products

and creating engaging content to guide millions of customers to high quality

Mous products rather than making cheap products for Amazons algorithm. All

with the aspiration that we can raise the standards of the industry and provide

people with better products.

We're creating products that empower people to be their best, whether they're on a wild adventure or commuting through the city. No matter what your everyday life looks like you can trust our products to remove frustrations, expand your experiences and help you to live without limits.

👨‍💻 About the Role

This is a unique opportunity to shape and scale Mous’ Retail and B2B strategy. You’ll be joining a high-impact team focused on launching new partnerships, securing key listings, and ensuring our products fly. You’ll work directly with our senior leadership, including our CEO and Corporate Development Director, and help define the future of how Mous shows up in the world.

👋 About You 

You’ve got at least two years of commercial experience, ideally from a top-tier FMCG graduate scheme or a challenger brand in the Consumer Goods or Tech Accessory space. You’re analytically minded, proficient in Excel, and understand what it takes to turn a great product into a high-performing account. You’re ambitious, determined, and know how to open doors—and close deals

🔑Key Responsibilities:

• Support and close ongoing negotiations with Retail and B2B Distributors and resellers

• Initiate and manage outreach to new Retail and B2B prospects

• Create and execute a reseller engagement plan to drive sell-out

• Manage and grow designated accounts, building lasting partnerships

• Develop demand forecasts for key accounts to ensure operational readiness

• Contribute to the evolution of our Retail & B2B strategy and internal processes

✔️ Success in the Role Looks Like

• Delivering against revenue targets for Retail & B2B channels

• Developing scalable, effective workflows across key accounts

• Owning commercial relationships that make a measurable impact

• Quickly mastering Mous' brand, product lines, and ways of working

🤓Skills requirements:

Must haves

• 2+ years commercial experience in FMCG or Tech Accessories

• Track record in Sales, Account Management, or Category Management roles

• Excel fluency

• Undergraduate degree

• Strong understanding of margins and commercial levers

• Able to work from our Hoxton office at least 3 times a week

Nice-to-Haves

• Existing network in Reseller, Retail, or B2B channels

• Experience navigating ambiguous, fast-paced environments

🎯Traits That Will Set You Apart

• Hustler mentality – you take initiative and move fast

• Ambitious – you're here to win, and help the business win too

• Personable – you build rapport and trust with internal and external stakeholders

• Pioneer – comfortable working autonomously and charting a new path

🎉 About Our Offer

We have a hybrid approach to working at Mous so our team can have flexibility during the week, and we can retain the collaborative and vibrant Mous culture that people love. We expect people to come into the office at least three days a week but some teams opt for more as it’s beneficial for their workflow. Our office is in Hoxton and there are regular on-site activities (e.g. happy hours, painting classes, yoga on the roof etc.).

We can offer a salary of £40-50k for this role, depending on experience.

Here’s a summary of the benefits of working at Mous:

• Opportunity to radically grow and develop through new experiences. Dream big, work hard, and make things happen!
• Multi-functional teams of passionate, supportive and inspiring people
• A competitive salary reflective of your experience and value
• 30% discount for F&F on all Mous products
• 1-month paid leave after 5-years of service
• Regular on-site activities at our Hoxton office
• Regular department and whole-team socials
• 25 days' holiday, plus 8 bank holidays
• Cycle to Work Scheme
• Employee Assistance Programme
• Charlie HR perks package including discounts on hundreds of high street brands and services

🐭 About Our Values

We have established 3 core values, which inform and enhance the way we work. We expect anyone joining the business to embrace these values as essential parts of Mous life, and we’re looking for people who will build upon them in fresh and inspiring ways.

• Get Results

By comprehending our business plan, each person can ensure that they are taking accountability for their contribution towards it. We value strategic prioritisation, ensuring that everyone is enabled to deliver their best work. We also champion traits such as innovation, grit and resilience – we think differently and aren’t afraid to fail.

• Work Together

We value collaboration highly, recognising that there’s a lot to be learned from each other, and are always prepared to listen. We encourage regular peer feedback, readily praising great work as well as challenging one another candidly. We like to celebrate what makes us both unique and united, committing to regular IDEA initiatives and finding opportunities to support our local communities.

• Enjoy The Ride

We invite everyone at Mous to grab new opportunities and find ways to make each role their own. Things can change fast in an unpredictable industry like ours, so we always want to stay agile. And of course we don’t just work hard – we also like to let our hair down and enjoy the more social aspects of being part of our brilliant team!

🌈 About Our Commitment

Mous is an equal opportunity employer, and as a brand, we value authenticity and integrity. We strive to be different and know that if we are to create the most innovative products and deliver the best customer experience, we need to build a diverse team of individuals who can bring a variety of skills, experiences, and perspectives to the table. No matter your age, gender, sexual orientation, ethnicity, religion, or physical ability, at Mous, your individuality is celebrated.

• As a D2C business and heavy user of plastics, we understand (and take very seriously) our responsibility to the planet. To stay true to our word, we've placed "Planet" firmly in our key business objectives and have formed a dedicated team, alongside our cofounders, to build an ESG plan we're proud of. Ultimately, we want to create a better world through our actions and we're doing so across our products, how we transport from A to B, and socially.