Sales Assistant

Poole, England, United Kingdom

4/9/2025

Application Deadline: 10 May 2025

Department: UK Retail

Location: Poole (POL)

Compensation: £7.55 - £12.21 / hour

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Sales Assistant, you'll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you'll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

Team Collaboration:

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.


• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.


• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence:

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.


• Accurately process transactions, handling various payment methods with efficiency.


• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.


• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.


• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement:

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.


• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.


• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance:

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.


• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We would love to meet someone who is

• Committed to delivering outstanding customer service.


• Passionate about retail and eager to share that enthusiasm.


• Excellent communicators with a friendly and approachable demeanour.


• Energetic, driven, and determined to complete tasks effectively.


• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary


• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance


• 1 weekend off per month, with 28 days annual leave, including Bank Holidays


• Access to Employee Assistance Programme, and a Colleague Hardship Scheme


• Generous Colleague Referral Incentive


• Auto-enrolment Pension scheme


• A stable, successful and supported environment


• Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!