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Why join Stryker?
Do you want to work for one of the world’s leading medical device organisations? Our aim is to make a difference to patients’ lives every day, delivering innovative products and technology to make healthcare better. We are committed to advancing healthcare. We have never been afraid to push forward and navigate the best paths for our clients and patients.
Working closely with an experienced Sales Representative, you will develop and foster strong relationships with key opinion leaders. You will take an active part in customer education in the field, supporting the Sales Representative to achieve greater customer engagement and commercial success. You will actively pursue business opportunities to grow Stryker business in targeted accounts, and at all times display exemplary customer service and patient focus.
In this role you will:
- Develop the skills required to become an effective sales representative.
- Learning and practicing the techniques required to grow the volume of a defined territory through sales of Endoscopy Visualistion products.
- Learn to manage business in accounts within an existing sales territory and become responsible for the day to day running of key accounts.
- Become proficient in dealing with; stock issues, instrument requirements, organising loan kits, organising and carrying out regular customer training, learning to provide guidance on orthopaedic and general surgery in a hospital theatre environment.
- Supporting other sales managers to allow them to concentrate on new business acquisition, new account development.
In this role you will be supporting all Endoscopy Visualisation related products for all surgical specialties.
This position is set up to work in a team targeted environment alongside our experienced Sales Representatives. You will mainly cover the North West of England and you will be asked to support other members of the team with larger sales opportunities, therefore flexibility is key.
Key Activities & Accountabilities In This Role
- Learning the skills required to manage a territory effectively and grow business in line with regional sales objectives.
- Learn how to implement training sessions and workshops on the use of Stryker Endoscopy Visualisation products. Deliver these sessions to nurses, theatre practitioners and surgeons.
- Develop knowledge and understanding of hospital needs, with a view to providing appropriate equipment and consumables. Learn how to determine what quantities of kit to provide and the internal mechanisms to acquire kit and manage stock held in hospitals.
- Learn how to gain an understanding of customers’ needs and identify the opportunity to promote and sell Stryker’s products. Training will be given on basic selling, presenting and negotiation techniques.
- Gain an understanding of the different ways to provide product into a hospital through consignment of kit or use of our loan service and learn to manage these channels to best suit our customer’s needs.
- Provide customer service to an existing customer base within the theatre and clinical environment. This will involve a specific set of hospitals where the candidate will have day to day communication and need to respond promptly to requests from customers in those hospitals. The candidate will be required to build relationships with key personnel in these hospitals.
- Working closely with other Sales team members within the defined region, and the Regional Sales Manager, to ensure customer service levels are best in class across that region. Attend surgeon training meetings and educational conferences.
- Demonstrate outstanding ethics at all times. Treat customers and other employees with respect. Represent Stryker in the best possible light.
- Audit theatre and hospital stock (implants, disposables and instruments) – manage consignment levels and ensuring good asset management and stock rotation. Become familiar with iPad application to manage and monitor stock held in customer accounts.
- Learn how to conduct trials and evaluations of product in theatre and clinical environment as required.
- Learn to record details of customers and maintain a basic business plan highlighting daily, weekly and monthly objectives. Start to develop the skills needed to prioritise where to allocate time and resource and how to grow business.
What You Need
- B.A. or B.S degree ideally in a science or business-based subject or equivalent work experience
- Would be ideal / advantageous if had some sales or business experience but not essential
- Commercial acumen, an interest or experience of dealing with customers would be beneficial
- Computer skills, MS Office
- Confident presentation skills with modern presentation media
- Workshop/demonstration skills/training skills
- An interest in anatomy and physiology
- Demonstrated high achiever who loves to learn and take on challenges
- A background that demonstrates an ability to engage with others, influence, motivate and work hard
- A valid UK drivers license
What Do We Offer In Return
- Ability to discover your strengths, follow your passion and own your own career
- In-house product training program
- Field sales training
- Sales career path toward uncapped earning potential!
- Quality products that improve the lives of customers and patients
- A winning team driven to achieve our mission and deliver remarkable results
- Co-workers committed to achieving more and winning the right way
Our benefits include bonuses; commissions; healthcare; family and parenting leaves; wellness programs; onsite gyms and restaurants; discount purchase programs; and service and performance awards – not to mention various social and recreational activities.
In line with the requirements of the role, you will also receive a mobile phone, iPad, laptop, and company car or car allowance.
Who Is Stryker
Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including orthopaedics, medical and surgical, and neurotechnology & spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries around the world. For more information, please visit our website at www.stryker.com.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
