About NOQ
NOQ is revolutionising event operations with an all-in-one POS, payments, and operational management system tailored specifically for the events industry. We've partnered with prestigious events such as LIV Golf, The PGA Tour, IMG’s Winter Wonderland, and Hampton Court Palace Festivals, delivering exceptional service and streamlined operations.
Our platform offers the fastest and most robust POS and payment system available, designed to simplify event organisation by automating commission extraction, centralising live data, and providing a comprehensive, event-wide multi-vendor reporting view. NOQ continues to attract some of the biggest names in the events world, while offering tailored solutions for all stakeholders — including individual food vendors, bar operators, caterers, merchandise teams, event organisers, and rightsholders.
The Role
As a Sales Development Representative (SDR), you’ll play a vital role in growing our sales pipeline, focusing on outbound lead generation and strategic prospecting. Working closely with an Account Executive and collaborating across the Operations & Marketing Teams, you’ll be responsible for identifying, enriching, and engaging potential clients. Your ultimate goal is to book high-quality, well-qualified sales meetings that drive conversions and support the success of the AE team.
If you're passionate about sport, music, food, festivals, and hospitality, and thrive in a fast-paced start-up environment — we want to hear from you!
Key Responsibilities
Pipeline Building: Independently research and create a robust pipeline of qualified leads.
Lead Enrichment: Enhance lead lists by sourcing and adding relevant contact details and contextual information.
Outbound Engagement: Use email, phone, LinkedIn and other channels to engage potential clients and schedule meetings for the Account Executive team.
Support AEs: Deliver high-quality leads and actionable insights, assisting in the development and closure of deals.
CRM Management: Accurately track lead activity and maintain detailed records in our CRM system (HubSpot).
Optimise Outreach: Continuously refine outreach strategies based on industry trends, performance data, and market feedback.
What We’re Looking For
Industry Insight: Experience in events or hospitality, with a passion for sport, music, food, and festivals.
High Performer: Highly organised, detail-oriented, and driven.
Strong Communicator: Confident cold caller, strong written and verbal communication skills.
Collaborative: A team player who thrives in a group setting.
Tech Savvy: Familiar with sales tools and CRM systems
Self-Starter: Comfortable working independently and making decisions.
Research Skills: Skilled in independently sourcing, qualifying, and enriching lead data to build high-value pipelines.
Growth-Oriented: Excited to grow with a scaling team and take on more responsibility over time.
Key Skills
Industry Knowledge: Strong understanding of the event industry and the role of payments within each ecosystem
Customer Service: Hospitality and event management experience
CRM Proficiency: HubSpot experience preferred
Research Tools: Online, LinkedIn, Lusha, HubLead, etc.
Social Media: Comfortable using platforms like Instagram and TikTok for lead research
Automation & AI: Familiar with various AI tools to streamline outreach and maximise efficiency
Consultative Outreach: Able to take a strategic, value-led approach to outbound efforts — tailoring communication to client needs and positioning NOQ as a trusted partner
Metrics for Success
Meetings Booked: Volume of qualified leads scheduled with AEs.
Conversion Rate: Percentage of meetings that lead to sales.
Booking Value: Average value of the leads booked.
Bonus Structure
Sourced Deal Commission: Earn a commission on any deal closed by the Account Executive team that originated from a lead you sourced and successfully booked a meeting for.
Team Performance Commission: Unlock additional team-wide commission payouts when collective sales targets are achieved.
Application Process
Submit Your Application: Send your CV and a tailored cover letter to
[email protected].
Pre-Interview Task: Complete a short task to demonstrate your research and outreach skills.
Screening Call: Participate in a brief phone interview to discuss your experience, motivations, and cultural fit.
Face-to-Face Interview: Meet with the team in person to explore the role in more depth and get a feel for our working environment.
