Sales Operations Associate

Blockchain.com is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time.

We are looking for someone to join the Sales Team as a Sales Operations Associate, reporting to the Chief Operating Officer. This role will work directly with the Institutional Sales team, leveraging strong analytical skills and systems capabilities to enhance our reporting infrastructure, with the goal of driving strategic insights into our sales pipeline and conversion activities. The Associate should be proficient in Salesforce and qualified as an administrator.

WHAT YOU WILL DO

• Provide comprehensive and timely Salesforce support to the Sales Team.
• Act as primary Salesforce Administrator modifying objects to suit end users.
• Build and maintain reporting and dashboards for users of Salesforce
• Support the integration of new and existing systems into Salesforce
• Collaborate with stakeholders across teams to ensure smooth workflows and processes
• Build lead and revenue attribution models
• Monitor quota attainment, and work with finance teams to track and reconcile commission plans
• Create documentation for teams working out of Salesforce
• Ensure data integrity and overall pipeline hygiene
• Other CRM and backend infrastructure analysis and execution as assigned.

WHAT YOU WILL NEED

• Salesforce Admin experience
• A relentless & optimistic attitude, dedication to detail, and passion for crypto finance
• 4+ years of experience in tech, startup or entrepreneurship (esp. strategy or product ownership), and or within investment banking or management consulting
• Strong Analytical, quantitative, and modeling skills with Excel, and/or SQL.
• Highly organized, and a systems thinker.
• Curious and passionate about new concepts, businesses, and more.
• Ability to analyze complex topics, find the signal in the noise but communicate simply.
• Execute on projects quickly and with a high quality bar.
• Can work cross-functionally with a diverse management team and other key stakeholders.
• Thrives on ambiguity. Prefers to work on problems using data.

COMPENSATION & PERKS

• Unlimited vacation policy; work hard and take time when you need it
• Health insurance policy
• Apple equipment
• Excellent career progression opportunities in a fast-paced company
• Full-time salary based on experience and meaningful equity in an industry-leading company
• Unlimited books policy; order the technical resources you need or simply pick something up from our company library
• A hybrid workplace model with at least 3 days per week spent with the team in the office in London

Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business need at the time.

You may contact our Data Protection Officer by email at [email protected]. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses.