Sales Operations & Insights Analyst

Full-Time, Hybrid Position (2 days per week in office)

Sales Operations & Insights Analyst

WHO ARE WE?

ATG is leading the transformation of the multi-billion-dollar global auction industry. The company has grown rapidly over the last 7 years, expanding from ~$18m of revenue and $3m of profits seven years ago to over $170m of revenue and over $80m of profits today. The company IPO’d in 2021 and has had a successful run both during the Covid period and after. ATG is early in our journey to establish a hugely influential global internet company that is revolutionizing one of the last industries in the world yet to move significantly online.

WHAT DO WE DO?

ATG connects thousands of auction houses, listing millions of items worth over $15 billion annually (and growing!), to buyers in over 170 countries around the world. These buyers generate over 100 million bids a year for our sellers, helping them achieve maximum value for the goods they sell. We help auctioneers sell everything from medieval swords to combine harvesters, paintings and decorative art through to classic cars, furniture, and Caterpillar forklifts. We do this through 8 marketplaces that leverage our online auction technologies. We make auctioneers more efficient; we make small companies big by bringing them access to millions of bidders they could never find on their own, and we bring them technology they could never afford alone. We bring bidders choice of unique and specialized items, convenience, and trust. And we do it all in a shared success model that accelerates growth of the circular economy and sustainable buying. With ATG, our buyers and sellers win but so too does the planet! We have ethical ambition and it’s something our employees value and is a key part of who we are….as well as being a high growth marketplace company with excellent competitive positioning!

Role Overview:

We’re looking for a data-driven Sales Operations & Insights Analyst to own CRM strategy, sales process optimization, and cross-functional analytics for our UK commercial team. You will be at the centre of helping us grow smarter — streamlining workflows, delivering powerful insights through SQL and Power BI, and driving better decisions with high-quality data. This role is part sales ops, part strategic analyst, and fully critical to our UK success story.

Key Responsibilities:

• Lead UK sales operations, including CRM (Workbooks) ownership, automation of workflows, onboarding process refinement, and internal documentation.
• Build and maintain scalable dashboards and reports using SQL and PowerBI to provide visibility into pipeline, performance, and portfolio trends.
• Collaborate with internal stakeholders to deliver insights that drive conversion, retention, and growth.
• Develop and maintain accurate market mapping data, including target customer segmentation and prospecting intelligence.
• Monitor and analyze customer health and engagement metrics to flag risks and uncover opportunities.
• Ensure CRM data hygiene and build automation to enhance data accuracy and reporting reliability.
• Identify and implement process improvements across the UK sales workflow to increase productivity and insight delivery.
• Deliver projects and ad-hoc analyses as requested by the Commercial Director

Key Skills & Experience:

• 3+ years experience in sales operations, commercial analytics, or revenue operations, ideally within a high-growth or B2B environment.
• Advanced Excel skills (e.g., pivot tables, Power Query, VLOOKUPs, data modelling).
• Proficiency in Power BI, with the ability to create and manage dynamic dashboards.
• Solid understanding of SQL, including the ability to write and troubleshoot queries.
• Experience with Workbooks CRM, Salesforce, or a similar CRM platform — understanding of data structures, workflow automation, and reporting integrations.
• Strong analytical and problem-solving skills with the ability to extract actionable insights from complex data.
• Evidence of driving process improvements that enhance business outcomes
• Strong interpersonal and communication skills — you can translate data for non-technical stakeholders and collaborate cross-functionally.
• Organized, able to juggle multiple priorities, and thrive in a fast-paced, high-performance culture.
• Excellent attention to detail and project ownership mindset.