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Job Description
Location: AG Paving and Building Products Ltd, 127 Creevehill Road
Since our establishment more than 60 years ago, at AG Paving & Building Products we have sought to provide opportunities for our team to build careers.
Our people matter to us. We care about their well-being and we want to see them become the very best they can be.
We are now recruiting for a
Sales Support Administrator to join our growing team.
We are seeking a proactive and detail-oriented Sales Support Administrator to assist both our External and Internal Sales Teams. This role is essential in ensuring smooth departmental operations and delivering outstanding customer service through efficient administrative support.
About The Role
Key Tasks and Responsibilities:
- Maintain and update the Prospective Project Table in AG’s ERP software, including the creation and management of project records.
- Generate and manage quotations for commercial projects using the Prospective Table in our ERP software, ensuring timely and accurate pricing.
- Administer customer pricing in line with designated price bands and delivery zones.
- Collaborate with the Business Development team to manage CRM data, including quote submissions, lead tracking, and job status updates.
- Process sample orders in our ERP software and coordinate with the Despatch/Samples Department to ensure prompt delivery.
- Conduct stock checks on behalf of Regional Sales Managers as needed.
- Provide backup support to Sales Coordinators by handling stockist orders and customer inquiries.
- Respond to incoming calls and emails, offering pricing information and liaising with External Sales, contractors, and merchants.
- Perform general administrative tasks to support the department.
- Maintain accurate and organized records within ERP and CRM systems.
- Foster a cooperative and professional working relationship with colleagues and management.
- Undertake additional duties as assigned by the line manager, appropriate to the role and the individual’s capabilities.
The above list aims to provide an overview of main duties and responsibilities but is not an exhaustive list.
Skills Needed
About The Company
Established 60 years ago as Acheson & Glover Limited, and now known as AG, the company is a renowned and respected designer, developer, manufacturer and distributor of best in class walling, paving and facing brick for the commercial and domestic markets across the UK and Ireland. In Britain our products are sold through Builders Merchants, whilst in Northern Ireland and the Republic of Ireland we sell through our own wholly-owned outlets as well as a number of other carefully chosen retail partners and Builders Merchants.
Company Culture
Since our establishment more than 60 years ago as Acheson & Glover Limited, we have sought to provide opportunities for our team to build careers – rather than just hold down a job. Our people matter to us. We care about their wellbeing (their Health and Safety) and we want to see them become the very best they can be. We are delighted that many of our employees have been with us for considerable periods and, as a result of their commitment and our support, many have moved through the ranks to management level and beyond.
Desired Criteria
- Experience of generating business opportunities
- Previous Experience using CRM Systems
- Ability to recognise commercial opportunities and develop new business
Required Criteria
- At least 1 years’ administration experience in a busy sales office.
- Proficient in MS Office with a good working knowledge of MS Excel, Outlook and Word
- Excellent telephone manner with objection handling skills
- Excellent written and oral communication skills
Closing DateTuesday 10th June, 2025
Contract Typefulltime
SalaryBased on Experience
