Sales Support Specialist

Salford, England, United Kingdom

10/22/2024

Are you…

Interested in working for an international and diverse company?

Interested in developing your career in the water industry?

Looking for a friendly and supporting team?

If so, read on!

At Hach, we ensure water quality for people around the world. Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.

We recognize that people come with a wealth of experience and talent. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions.

We offer:

• 24 days of vacation (in addition to bank holidays)
• Hybrid working
• Professional onboarding and training options
• Powerful team looking forward to working with you
• Career coaching and development opportunities
• Benefits available include employers pension, private healthcare, dental care, gym memberships, store discounts
  
  
  

The Sales Support Specialist is responsible for actively adding value to the customer journey with Hach by delivering a positive customer experience whilst working closely with our wider sales organization to deliver strong growth. This role will be located in Salford Quays, Manchester, and has opportunities to develop deeper sales, technical and customer service skills.

In this role, a typical day will look like:

• Providing efficient customer responses to sales enquiries received by both e-mail and telephone
• Delivering accurate sales quotations
• Prompt follow up to sales leads
• Calling customers to increase web shop utilisation and for other outreach projects supporting business needs.
• Collaborating with Sales, Customer Services and other support teams to resolve queries and build business knowledge.
  
  
  

The essential requirements of the job include:

• Proficient computer skills with confident knowledge in Microsoft office, Microsoft teams
• Excellent customer focused communication skills, able to work effectively within and across teams.
• Excellent organisation skills, handling multiple varied tasks with an attention to detail, driven to deliver.
  
  
  

It would be a plus if you also possess previous experience in:

• Working in sales administration or customer administration role
• Salesforce.com
• Water quality, the water industry, or other scientific field
  
  
  

At Hach (Hach Careers), we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better—faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.

As part of our team, you’ll make an immediate, measurable impact on a global scale by enabling the world’s everyday water needs. You’ll also belong to a respectful and collaborative community that fosters career growth and professional development. You’ll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.