Salesforce Technical Architect

Credera is seeking a Technical Architect to join our expanding Salesforce Practice in the UK. Read more and let's blaze a trail together.

Role Definition

Reporting to the Technical Director, the Technical Architect will be required to:

• To lead a Technical Delivery Team responsible for project deliveries within Credera.
• Contributing towards defining and improving best practice and design models for all Credera engagements.
• Represent Credera at Customer C-Level meetings / discussions

Responsibilities & Duties

• Provide guidance and support to Technical Leads to enable them to provide leadership and ensure their team meet best practices
• Provide guidance and support to the wider Technical Delivery Team
• Provide governance and support to multiple on-going deliveries
• Contribute towards continuous improvements of the roles and responsibilities within the Technical Delivery Team
• Contribute to the implementation of and ongoing improvements to career progression and planning for each Technical Delivery Team member and support ongoing reviews
• Contribute to the definition of and ongoing improvements to the onboarding approach, assets and mentoring for new Technical Delivery Team members
• Identify training needs for Technical Delivery Team members
• Identify recruitment needs for the Technical Delivery Team
• Support HR team with recruitment activities - i.e. telephone screenings, face-to-face interviews
• Ensure certifications and up to date knowledge of Salesforce releases are maintained and provide support and guidance to Technical Delivery Team members to achieve this
• Deliver Lunch and Learn Sessions and support/guide others in presenting sessions
• Ensure identified reusable assets (design patterns, principles, technical components) are actioned
• Drive improvements in technical templates, clearly setting out the objectives and purpose of the document including examples to ensure consistency in delivery
• Responsible for enabling Peer Reviews across Projects
• Responsible for reviewing/approving proposed solutions/solutions changes from other design SME’s
• Attending Pre-Sales engagements and collaborating with Sales and Pre-Sales Teams to ensure appropriate solution, associated estimates and timescales are achievable are provided to the customer
• Sign-off and approval of pre-sales solutions and estimates

Experience and Key Competency Qualities for Success Team Leadership

• Promote positive and professional team behaviours by example
• Act as role model to team members
• Look for, promote and progress opportunities to improve the way the team works
• Be a point of escalation for Technical Delivery Team members
• Responsible for the satisfaction and retention of the Technical Delivery Team members
• An up-to-date knowledge of Apex and LWC coding to support delivery teams

Knowledge / Certification

• Certified Technical Architect (desirable)
• Industry Clouds (desirable)
• Certified System Architect
• Certified Application Architect
• Certified Sales Consultant
• Certified Service Consultant
• Channel Specialism - Marketing Cloud / Pardot / CPQ / Einstein Analytics / Community Cloud
• Platform Developer II
• Platform Developer I
• Certified App Builder
• Certified Administrator
• Deep understanding of declarative and coded approaches and appropriate application
• Expert knowledge of Lightning Component (desirable)
• Expert knowledge of sharing and security on the Salesforce platform
• Deep understanding of Single Sign On solutions

Communication

• Ability to effectively communicate at all levels including C-Level executives
• Honesty and openness

Commercial Awareness

• Full understanding of impacts to the commercial position

Lifecycle Knowledge

• Full understanding of the Credera Delivery Approach
• Ability to identify gaps and issues Project Experience
• Experience in overseeing multiple concurrent projects across multiple clients
• Has led multiple technical deliveries for teams consisting of 5 or more members
• Experience of designing enterprise scale solutions including multiple Salesforce clouds, integration (including middleware) and migrating large volumes of data

This list is not exhaustive.

The job specification is intended as a guide to illustrate the minimum components of the specified job role, it is not indicative of the full list of duties and responsibilities for the specified role.

The Company may require the employee to perform another role or other duties sometimes should the business need arise considering the Employee’s broader skills, qualifications, and experience.

This is what you get in return

Along with a great company culture, Credera provides an exceptional compensation package including a competitive salary and a comprehensive benefit plan.

Learn more

Credera, trading as Brightgen, is Omnicom’s global consulting firm that combines transformational consulting capabilities, deep industry knowledge, AI and technology expertise to deliver valuable customer experiences and accelerated growth across a broad range of industries worldwide.

Our one-of-a-kind global boutique approach means we provide our clients with tailored solutions unique to their organisation that can scale due to our extensive footprint.

As a values-led organisation, our mission is to make an extraordinary impact on our clients, our people, and our community.

We believe it is this approach that has allowed us to work with and transform the most influential brands and organisations in the world, from strategy through to execution. More information is available at credera.co.uk. We are part of the OPMG Group of Companies, within Omnicom Group Inc.

Credera will never ask for money up front and will not use apps such as Facebook Messenger, WhatsApp or Google Hangouts for communicating with you. You should be very wary of, and carefully scrutinize, any job opportunity that asks for money prior to starting and/or one where all communications take place exclusively via chat