SCP Support Officer (Preventing Extremism, Safer Towns and ASB)
Company
Location
Truro, England, United Kingdom
Posted At
5/23/2025
Advertise with us by contacting: [email protected]
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Description
Job Description
The Service & Team:
Based Within The Resilient Communities Service, The Safer Cornwall Support Officer (Preventing Extremism, Safer Towns And ASB) Will Be Part Of The Community Safety Team Whose Core Purpose Is To Support Safe, Healthy And Resilient Communities. As Part Of The Team You Will Provide Support Over a Wide Range Of Exciting References
Community Safety which includes: Community Safety Officers co-ordinating targeted local multi-agency prevention and response through the ten Safer Towns Partnerships; managing the core functions of Safer Cornwall (the statutory Community Safety Partnership), the front line Anti-Social Behaviour (ASB) Team working alongside the police and partners to reduce problems in towns and neighbourhoods, and the Preventing Extremism and Terrorism and Serious and Organised Crime lead. The team’s work also includes the delivery of targeted initiatives to reduce the harms of drugs and alcohol, the commissioning of community treatment services; and the Domestic Abuse & Sexual Violence team providing targeted prevention, support and response as well as commissioning the support and therapy services and safe accommodation.
The Role
The postholder will be required to provide high quality administrative and appropriate business support to the Community Safety Team within Resilient Communities, and to facilitate excellent co-ordination and co-operative working between the various teams and supporting managers across the Safer Cornwall Partnership (including Safer Towns, ASB and Preventing Extremism).
This will include administrative support for multi agency partnership meetings with external parties, such as scheduling meetings, managing agendas, maintaining minutes, action logs and risk logs and supporting with the preparation of necessary reports.
The role holder will have responsibility for co ordinating a range of statutory functions aligned to the Community Safety Partnership, including Safer Cornwall Management Group (and cover for the Board meetings), Safer Towns meetings, Complex Needs Operational Group meetings and the Internal Contest Board.
The role holder will be responsible for setting up the strict criteria for invitation to Contest Board on a quarterly basis, in line with the with the Cornwall & IOS Contest Board Guidance, setting up the board invitations and associated papers.
This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.
This position will be subject to a standard criminal record disclosure check.
Working Pattern
This maternity cover post is offered for a 12 month fixed term period on a full-time basis (37 hours per week, Monday to Friday). Flexible working arrangements would be considered, as would a secondment (with current manager’s full permission).
Whilst the location/work-base for this role has been specified, our evolving ways of working means that the role may be worked remotely for part of the time (e.g. from home/other locations). Certain meetings will need to be covered in person. We will discuss this with you during the recruitment process.
What You’ll Need To Succeed
Sufficient understanding of various business processes, including business planning, project management and performance management
Demonstrates excellent customer service and communication skills when dealing with team members and colleagues as well as with the public and elected members. However, must also demonstrate discretion around confidential and sensitive information in relation to requests for service from the public and staffing matters.
Detailed knowledge and understanding of diary systems and how to manage them for Senior Management, sufficient to keep diaries up to date and prioritise requested changes, identify the implications of existing entries, solve problems by negotiating suitable alternative arrangements and competent at maintaining security and confidentiality.
Strong organisational skills with proven experience of improving business and administrative processes and systems.
Proficient in the use of all packages including Microsoft Word, PowerPoint, Excel, Teams and Outlook and the related telephony equipment. Accurately and appropriately stores all data on the appropriate software. Demonstrates good experience in the utilisation of web-based software
Good knowledge and skills to format, organise and present slides complete with speaker notes using a range of techniques for combining information, formatting and editing; combined with an ability to check content, structure and style of presentation material.
Good experience in managing multiple activities at same time and demonstrating effective time management and prioritisation skills plus demonstrable office and facilities management experience, to include liaising with suppliers, stock control and communications
Ability to problem solve and act on own initiative
Good experience of minuting meetings across diverse subject areas and producing timely, accurate and appropriately detailed and presented papers. Experience of advising and reporting to staff at all levels of an organisation, event and diary management
Proven ability of recording and monitoring of document management, including managing the sign off process and sufficient experience in collating, manipulating and presenting data in a variety of formats
Good understanding of Information Governance requirements, including GDPR and related business processes
High level of flexibility and ability to work under pressure in a dynamic and fast changing environment
NVQ Level 2 in Administration (or relevant subject) or equivalent qualification/experience
RSA II Word processing or equivalent competency
The normal duties of the role may involve travel on a regular or occasional basis. It is a condition of employment that you can exercise satisfactory travel mobility in order to fulfil the obligations of the role. You will be required to provide a suitable form of transport for those journeys where an alternative form of transport is unavailable or impracticable.
Given the nature of some of these functions, the post holder could be required to review reports, collate information and minute meetings that may contain distressing and sensitive material. The postholder will be required to exercise absolute confidentiality with regards to the content of the material discussed and the identity of any person/s connected to the review.
They may also need to undertake Police Vetting in the future.
Please read the role profile for the full details of this role attached below in this advert
What You’ll Get In Return
Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.
Our Core Employee Rewards And Benefits Include
Please note, we are unable to offer sponsorship for this role
The full role profile is attached here
We recommend saving a copy of this to refer to if you are invited to an interview.
For more information or an informal chat about the role please contact Tamsin Lees - [email protected]
Application Process
Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process .
Please note that applications cannot be edited after they have been submitted, please contact [email protected] if you have any queries or require assistance with your application.
Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.
About Us
Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Working here - Cornwall Council
We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working options .
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
The Service & Team:
Based Within The Resilient Communities Service, The Safer Cornwall Support Officer (Preventing Extremism, Safer Towns And ASB) Will Be Part Of The Community Safety Team Whose Core Purpose Is To Support Safe, Healthy And Resilient Communities. As Part Of The Team You Will Provide Support Over a Wide Range Of Exciting References
Community Safety which includes: Community Safety Officers co-ordinating targeted local multi-agency prevention and response through the ten Safer Towns Partnerships; managing the core functions of Safer Cornwall (the statutory Community Safety Partnership), the front line Anti-Social Behaviour (ASB) Team working alongside the police and partners to reduce problems in towns and neighbourhoods, and the Preventing Extremism and Terrorism and Serious and Organised Crime lead. The team’s work also includes the delivery of targeted initiatives to reduce the harms of drugs and alcohol, the commissioning of community treatment services; and the Domestic Abuse & Sexual Violence team providing targeted prevention, support and response as well as commissioning the support and therapy services and safe accommodation.
The Role
The postholder will be required to provide high quality administrative and appropriate business support to the Community Safety Team within Resilient Communities, and to facilitate excellent co-ordination and co-operative working between the various teams and supporting managers across the Safer Cornwall Partnership (including Safer Towns, ASB and Preventing Extremism).
This will include administrative support for multi agency partnership meetings with external parties, such as scheduling meetings, managing agendas, maintaining minutes, action logs and risk logs and supporting with the preparation of necessary reports.
The role holder will have responsibility for co ordinating a range of statutory functions aligned to the Community Safety Partnership, including Safer Cornwall Management Group (and cover for the Board meetings), Safer Towns meetings, Complex Needs Operational Group meetings and the Internal Contest Board.
The role holder will be responsible for setting up the strict criteria for invitation to Contest Board on a quarterly basis, in line with the with the Cornwall & IOS Contest Board Guidance, setting up the board invitations and associated papers.
This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.
This position will be subject to a standard criminal record disclosure check.
Working Pattern
This maternity cover post is offered for a 12 month fixed term period on a full-time basis (37 hours per week, Monday to Friday). Flexible working arrangements would be considered, as would a secondment (with current manager’s full permission).
Whilst the location/work-base for this role has been specified, our evolving ways of working means that the role may be worked remotely for part of the time (e.g. from home/other locations). Certain meetings will need to be covered in person. We will discuss this with you during the recruitment process.
What You’ll Need To Succeed
Sufficient understanding of various business processes, including business planning, project management and performance management
Demonstrates excellent customer service and communication skills when dealing with team members and colleagues as well as with the public and elected members. However, must also demonstrate discretion around confidential and sensitive information in relation to requests for service from the public and staffing matters.
Detailed knowledge and understanding of diary systems and how to manage them for Senior Management, sufficient to keep diaries up to date and prioritise requested changes, identify the implications of existing entries, solve problems by negotiating suitable alternative arrangements and competent at maintaining security and confidentiality.
Strong organisational skills with proven experience of improving business and administrative processes and systems.
Proficient in the use of all packages including Microsoft Word, PowerPoint, Excel, Teams and Outlook and the related telephony equipment. Accurately and appropriately stores all data on the appropriate software. Demonstrates good experience in the utilisation of web-based software
Good knowledge and skills to format, organise and present slides complete with speaker notes using a range of techniques for combining information, formatting and editing; combined with an ability to check content, structure and style of presentation material.
Good experience in managing multiple activities at same time and demonstrating effective time management and prioritisation skills plus demonstrable office and facilities management experience, to include liaising with suppliers, stock control and communications
Ability to problem solve and act on own initiative
Good experience of minuting meetings across diverse subject areas and producing timely, accurate and appropriately detailed and presented papers. Experience of advising and reporting to staff at all levels of an organisation, event and diary management
Proven ability of recording and monitoring of document management, including managing the sign off process and sufficient experience in collating, manipulating and presenting data in a variety of formats
Good understanding of Information Governance requirements, including GDPR and related business processes
High level of flexibility and ability to work under pressure in a dynamic and fast changing environment
NVQ Level 2 in Administration (or relevant subject) or equivalent qualification/experience
RSA II Word processing or equivalent competency
The normal duties of the role may involve travel on a regular or occasional basis. It is a condition of employment that you can exercise satisfactory travel mobility in order to fulfil the obligations of the role. You will be required to provide a suitable form of transport for those journeys where an alternative form of transport is unavailable or impracticable.
Given the nature of some of these functions, the post holder could be required to review reports, collate information and minute meetings that may contain distressing and sensitive material. The postholder will be required to exercise absolute confidentiality with regards to the content of the material discussed and the identity of any person/s connected to the review.
They may also need to undertake Police Vetting in the future.
Please read the role profile for the full details of this role attached below in this advert
What You’ll Get In Return
Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.
Our Core Employee Rewards And Benefits Include
- a competitive salary.
- a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions
- a generous annual leave entitlement with the potential to purchase additional leave.
- A national award-winning employee health and wellbeing programme
- Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.
Please note, we are unable to offer sponsorship for this role
The full role profile is attached here
We recommend saving a copy of this to refer to if you are invited to an interview.
For more information or an informal chat about the role please contact Tamsin Lees - [email protected]
Application Process
Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process .
Please note that applications cannot be edited after they have been submitted, please contact [email protected] if you have any queries or require assistance with your application.
Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.
About Us
Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Working here - Cornwall Council
We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working options .
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
Advertise with us by contacting: [email protected]
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