Security Team Leader

Chertsey, England, United Kingdom

1/18/2025

Location:  Thorpe Park, KT16 8PN

Hours:  10 hour contract, fixed term until November 2025

Pay: £12.92 per hour

We are currently recruiting for Security Team Leaders for our Park Security operation.

Our Security team play a pivotal role in ensuring that our guests and staff have a safe and enjoyable day out at Thorpe Park. This role involves supporting the Security Management team in the day-to-day operation of the Security function at Thorpe Park. We promote a diverse culture and all members of our Security team must be role models in exceptional guest service and professionalism.

Qualifications & Experience

The role of a Security Team Leader includes:

• Being the initial point of escalation for guest feedback and actions relating to security calls.
• Taking the “Shift Leader” role on a rotating basis and running the operation.
• Work within the Security operation “on the ground”, supporting team members and attending calls.
• Supporting in the development of all Security Officers – this includes on-the-job coaching, shadowing, training and refreshers as well as performance management.
• Completing other tasks on request from the Security Management team including equipment audits, uniform checks and dealing with suppliers as required.
• Be a “force for good” with Security protocols, Health & Safety policies and visitor/contractor interaction.
• Being able to remain flexible in relation to working hours, with a united goal of visitor satisfaction and security at the forefront.
• Take ownership of various areas of the operation supporting the Management team where necessary.
  
  

Successful candidates will be approachable, confident, self-sufficient and willing to drive standards across the park and motivated to work closely with other departments on a daily basis. Working hours will be a mixture of days and evenings to help support the operation as required.

Due to the nature of the role, we are looking for applicants who are 18+and hold a valid SIA licence. Supervisory experience would be advantageous.

Benefits

• Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
• 25% discount in our retail shops and restaurants
• 40% discount online off LEGO, and much more! 
• Free bus from Staines station for all employees  
• Fortnightly pay
• Free staff parking
• Ongoing training & development to have a longer-term career in Merlin 
• Access to Perks at Work which 30,000+ national & local employee discounts
  
  

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@thorpe-park.co.uk and one of the team will get back to you as soon as possible.

Pay Range

Compensation between GBP £12.92/Hr.-GBP £12.92/Hr.