Senior Account Manager

Location: Bristol, hybrid (3 days in, 2 days from home)

Job Type: Permanent position, full time

Join our Strategic Partnerships team as a Senior Account Manager! If you’re seeking a diverse client services role that fosters career growth and internal mobility within Digital Marketing, look no further—this opportunity is designed for you!

What's in it for you?

• Work with an award winning, well structured, & dedicated client services team who are passionate about delivering exceptional results!
• Lead strategy and delivery for high impact & high value higher education campaigns.
• £25 monthly contribution to your physical health costs (e.g. gym membership).
• Paid training for career accreditations.
• Internal mobility options and established career paths.
• Team rewards, incentives (early Friday finish) & SP away days.
• Friday drinks, office away days and Summer/Winter Parties (we love a get together!)
• Free fruit & snacks and a free weekly breakfast on Wednesdays.
• Hybrid working in Bristol.

About Hybrid:

Hybrid is a multi-award winning high-growth global media agency with offices in Bristol, Philadelphia, Kuala Lumpur, Kathmandu, and Sydney. We specialise in providing world-class media, creative, content, and research services to leading Higher Education institutions globally. Our deep understanding of demographic behaviour, coupled with our expertise in media and creativity, allows us to create customised advertising solutions that capture attention and turn insights into action for our clients.

The Opportunity:

With 44% year-on-year growth and receiving investment from the UK's largest bank, we are still in our high-growth phase. This year we've already secured several new strategic partnerships with prestigious Higher Education Universities across the UK. We currently have a rare opportunity to join Hybrid as an Senior Account Manager, where you'll play a pivotal role in delivering bespoke and complex digital campaigns.

We are looking to hire a strong digital-savvy Senior Account Manager with a good understanding of media buying strategies and campaigns to help us meet and exceed specific client brand, engagement and student recruitment goals.

You'll be leading the relationship and be responsible for the success of our flagship UK strategic clients. As the Senior Account Manager, you will work with our dedicated teams to deliver world class campaigns across paid media (PPC, paid social, display, programmatic).

This role will also involve direct line managers of junior members within the team.

The day-to-day:

• Leading the relationships for the strategic account to understand campaign brief requirements and communicate goals internally.
• Advise the client on media buying and strategy and take ownership of the successful delivery.
• Spot opportunities to unlock growth of the account across paid media, turning these ideas into action.
• Managing client budgets, producing project schedules and reporting on campaign performance.
• Train and manage junior members of the team.
• Work with the wider team on new business pitches and presenting to potential clients to win future accounts.
• Inspire, motivate and develop team members to deliver quality campaigns that excite our clients.
• Work with our ambitious and dedicated Paid Media specialists on exciting campaigns.
• Travel to client sites as and when required to deliver review meetings.

You should have:

• Agency experience working in a client services role.
• A good understanding of key paid media channels (PPC, Paid Social, Display etc.) to shape campaign progress and drive results.
• An energetic presence to engage clients and build rapport, whilst motivating our team to deliver powerful campaigns.
• A passion for planning, pitching and winning new business, experience would be ideal but not necessary.
• Fantastic attention to detail, organisational skills and a calm presence to deliver under pressure.
• The ability to build long term relationships and shape the media and marketing strategy for our global partners.

Please note we encourage you to apply for a role at Hybrid even if you don’t meet 100% of the bullet points! We believe in creating an environment where there is a diversity of talent.