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Job Description
About The Wild
Born From Social Powerhouse Jungle Creations, The Wild Is a Social Experience Agency Established To Help Brands Unlock Social And Thrive In Culture Through Content, Influence And Community.There Are Three Points Of View We Live By
1/ Brands that don’t adapt to the changing media landscape become irrelevant
2/ Social must be a core brand experience, not an add on
3/ Big (and small) ideas with cultural currency win hearts and minds
Role Purpose
The role of the Senior Account Manager is to work across several of the agency’s key clients, on both a campaign and retained client basis. The Account Manager will be responsible for delivery and execution of quality creative work predominantly on Social, but should have experience in other channels. This person will be a leader, be a trusted contact for the client and will be able to own a room, a production and a publishing plan. This role is most suited to a candidate who prides themselves on attention to detail, loves to throw themselves into a project and thrives in a fast-paced, high energy environment.
Job Requirements
- Experience: Minimum of 5 years in account management, preferably in a digital or social media agency.
- Skills: Excellent verbal and written communication skills, adept at project management software, and a strong understanding of social media platforms and digital marketing strategies.
- Attributes: Proactive, leadership-oriented, client-focused, and detail-oriented. Ability to handle multiple client accounts and projects under tight deadlines.
- Ability to own and execute integrated content strategies on behalf of clients
- Experience creating content series
- Confident liaising with and presenting to clients
- Experience managing a team
- Experience leading on client accounts
- Commercially aware, and always on the lookout for repeat and new business opportunities
- Understanding of deliverables within client contracts and scopes of work
- Effective communicator
- Excellent time management and organisational skills
- Excellent written skills with an acute attention to detail
- High energy and positive team player
- Familiarity with social analytics and media terminology
Job Responsibilities
- Client Management: Build and maintain strong, long-lasting client relationships.
- Act as the main point of contact and manage client expectations throughout the lifecycle of projects.
- Being an escalation point for clients where needed
- Project Management: Oversee the timely and successful delivery of our services according to client needs and objectives. Coordinate with internal teams to ensure seamless execution of campaigns. Working in collaboration with the project management team.
- Proofing content ahead of submission to the client to ensure that it meets their strategy, brand objectives and guidelines.
- Campaign execution across social, digital, and traditional media.
- Leading in the management and briefing of an interdisciplinary team, ensuring that every piece of work created is of the highest quality and meets the creative expectations of the campaign.
- Strategy Development: Contribute to strategic planning and ideation sessions to enhance campaign effectiveness. Understand clients’ business goals and propose innovative solutions to meet their objectives.
- Identifying any further opportunities to secure incremental revenue increases from existing clients.
- Financial Oversight: Manage budgets and campaign resources effectively, ensuring profitability and reporting on ROI to stakeholders.
- Taking a lead on financial management and budget tracking across accounts - working with the production & projects teams to ensure that client projects and campaigns are coming in within budget - ensuring this is reported to the leadership team.
- Support on forecasting and reporting client revenue, margin and profit for all clients to the Senior Leadership Team.
- Team Leadership: Mentor and guide junior staff, fostering a collaborative team environment to encourage professional growth and high performance.
Job Benefits
What’s in It for You?
At Jungle, we value our people and offer a range of perks to enhance your experience with us:Free daily breakfast Office dog day every Wednesday! Pension scheme Generous holiday allowance, including your birthday off Eye care support Access to our Employee Assistance Programme & Mental Health First Aiders Generous family-friendly policies Regular social events and direct communication with leadership Volunteering days Wellbeing day Recognition schemes and awards Long-service awards High street discount vouchers Cycle-to-work scheme Jungle Life - We believe in adding to our culture, not just fitting into it. At Jungle Creations, diversity and inclusion are at the heart of everything we do. We celebrate different perspectives, encourage innovation, and create a sense of belonging where everyone can thrive.
Our Mission
‘We exist to create ideas that get people to thrive online and in the real world.’
Our Values
Collaborate – We work together to achieve great things
Innovate – We push boundaries and find creative solutions
Champion – We support and uplift each other
Our Commitment to Diversity and Inclusion
We are committed to fostering an inclusive environment where all individuals, regardless of background, feel valued and empowered. If you require any extra support or reasonable adjustments during the hiring process, please let us know.
If you don’t meet all the requirements but believe you’d be a great fit, we encourage you to apply!
Visit our website to learn more about Jungle Creations and other opportunities:
https://junglecreations.com/about/
