Senior Account Manager

Senior Account Manager – Managed Solutions

Up to 41k basic plus commission plus benefits plus remote working

About Rullion

Are you an experienced recruitment professional with a passion for building lasting client relationships? We have an exciting opportunity for a Senior Account Manager to join our winning Managed Solutions team representing a leading Energy organisation. In this role, you'll be responsible for managing the day-to-day operations of a small team while driving growth, improving performance, and ensuring our client receives outstanding service.

Benefits at Rullion 🎉

• 🏠🏢 Remote Working: Enjoy the freedom to work from home, on-site, or in our offices.
• 🌴 Generous Annual Leave: 25 days plus bank holidays, with the option to buy 5 extra days.
• 🏖️ Reload Days: Recharge with 4 extra days off each year to use as you wish.
• 🛡️ Life Assurance: Peace of mind with 2x your annual salary covered.
• 💰 Group Pension Scheme: Secure your future with 9% total contributions through our pension scheme.
• ☎️ Employee Assistance Program: Access confidential advice whenever you need it.
• 🩺🧠 Help@Hand App: Instant access to health and wellbeing experts, including GPs and mental health support.
• 🎓 Top-Notch Training: Unlock your potential with our diverse range of accredited courses.
• 🌟 Recognition and Rewards: Shine a light on your colleagues and win exciting prizes.

What you’ll do:

- Lead and mentor a team of Account Consultants, supporting them to achieve their targets.

- Take ownership of the end-to-end recruitment process for key clients, ensuring seamless delivery.

- Build and nurture strong relationships with senior stakeholders, acting as a trusted advisor.

- Identify opportunities for growth by developing both existing and new client relationships.

- Handle queries and complaints with professionalism, taking prompt and effective action.

- Ensure compliance with relevant legislation, policies, and procedures.

- Monitor and improve KPIs and client satisfaction metrics, including NPS scores.

About you:

- You’re a natural communicator who can listen to and understand client needs while effectively presenting tailored solutions.

- Skilled in spotting opportunities, negotiating contracts, and driving growth.

- A strategic thinker with strong commercial awareness and business acumen.

- Able to lead and inspire a team, providing mentorship and support to help them succeed.

- Resilient and positive, you can handle challenges and bounce back quickly.

- A great problem solver who can develop innovative solutions to complex issues.

What you bring:

- Previous experience in recruitment, from an MSP/RPO background with an emphasis on Engineering or Tech.

- Strong resourcing and talent acquisition skills with a commercial mindset.

- Team management experience, including coaching and development.

- Proven ability to work collaboratively with senior external stakeholders.

If you're a dynamic and commercially minded individual ready to take the next step in your recruitment career, we'd love to hear from you!