Senior Business Analyst

We are seeking a Functional Analyst (a.k.a Business Analyst) with strong experience in documenting technology-driven initiatives involving software and its integration with hardware and operational processes. This role will be essential in translating business needs into clear, structured documentation and ensuring alignment between technical teams and business stakeholders.

The ideal candidate has excellent communication skills, a collaborative mindset, and extensive experience in requirements gathering, process documentation, and stakeholder engagement across a variety of IT environments

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Key Responsibiliti

• esLead the elicitation, analysis, and documentation of business and technical requirements for IT solutions that span both software, hardware and operational component
• s.Develop clear, comprehensive documentation including functional specifications, technical requirements, operational procedures, and process flow
• s.Engage with a wide range of stakeholders—from business users to technical experts—to gather and validate input, ensuring alignment with project goal
• s.Apply a variety of requirements elicitation techniques (e.g., interviews, workshops, shadowing, document analysis, process observation
• ).Support the development of Standard Operating Procedures (SOPs) and other supporting materials required for implementation and adoptio
• n.Ensure traceability of requirements throughout the project lifecycle and participate in testing and validation activities as neede
• d.Facilitate discussions between business and technical teams to clarify requirements, resolve ambiguities, and ensure shared understandin

g.
Required Qualificati

• onsBachelor’s degree in Information Systems, Business Administration, Engineering, or a related fie
• ld.8+ years of experience in IT, primarily in roles as a Functional Analyst or Business Analy
• st.Strong background in documenting functional and non-functional requirements, workflows, and technical specificatio
• ns.Experience with software-hardware integrated solutions, systems integration, and cross-functional project environmen
• ts.Experience in Aviation, Airlines or Transport industries is A P
• LUSProficiency with tools for documentation and process modeling (e.g., MS Visio, Lucidchart, Confluence, Word, Exce
• l).Strong understanding of project lifecycles and how requirements feed into design, development, and testing phas

es.
Key Sk

• illsOutstanding written and verbal communication skills, with the ability to communicate clearly across both technical and non-technical te
• ams.Proven experience in stakeholder engagement, including the ability to build relationships and extract critical information from diverse ro
• les.Analytical and detail-oriented mindset with strong organizational ski
• lls.Ability to work independently and manage multiple streams of work in paral

lel.
Nice to

• HaveExperience in complex operational industries (e.g., transportation, logistics, manufactur
• ing).Familiarity with projects involving IoT devices, embedded systems, or hardware interf
• aces.Certifications such as CBAP, PMI-PBA, or

ITIL.
Why Jo

in Us?
🎯 Drive strategic decision-making at the intersection of technology, product, and bu

siness.🌍 Work with top-tier engineering and product talent to build the foundation for long-term s

uccess.💡 Career growth in a high-impact leadership role with visibility at the executive

level.
📈 The chance to join an organisation with triple-digit growth that is changing the paradigm of how software products ar

e built.🌎 The opportunity to form part of an amazing, multicultural community of tech

experts.💰 A competitive compensation

package.🤝 The chance to work with overseas customers who are leaders in their industry (i.e. fintech, gaming, cryptocurrency, travel, health

, etc.).🏡 A flexible and hybrid working envi

ronment.🏢 Offices in multiple locations around th

e world.🩺 Medical in